736 Ruthven Street, 4350 Toowoomba, Australia
#81 of 91 hotels in Toowoomba
Guests' ChoiceBased on 1617 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
8.7
Facilities
7.9
Staff
8.8
Value for money
8.3
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Jacqui
AustraliaBeing near to the road, our apartment was a little noisy
Comfortable and clean
Stayed in April 2024
Reviewed: 17 April 2024
Donna
Papua New GuineaStaff friendly, clean & comfortable
Stayed in April 2024
Reviewed: 17 April 2024
Chloe
AustraliaValue for money. Happy with the motel.
Stayed in January 2024
Reviewed: 17 April 2024
Trevor
AustraliaComfortable beds and pillows
Stayed in April 2024
Reviewed: 11 April 2024
Kim
AustraliaNo, was suitable for the family.
Large spacious room. Perfect for our family. Comfortable and clean in a very handy location. Staff were exceptional.
Stayed in April 2024
Reviewed: 8 April 2024
Jenny
AustraliaParking is tight for 4wd vehicles
Big rooms, clean, comfortable, friendly staff,
Stayed in April 2024
Reviewed: 8 April 2024
Kylie
AustraliaThe aircon did not reach the rooms
It was central to everything
Stayed in April 2024
Reviewed: 8 April 2024
Alicia
Australiathere was no pool- not a big deal, though
free parking. great location. friendly staff, the unit was spacious and clean.
Stayed in March 2024
Reviewed: 6 April 2024
Heather
AustraliaNo hand towels or washers. Rooms were a bit stuffy. Nice sized bathroom, but floor tiles were slippery, especially for an accessible room.
Service with a smile.
Stayed in April 2024
Reviewed: 2 April 2024
Alan
Australiathere was nothing I particularly disliked
clean, convenient, well managed
Stayed in March 2024
Reviewed: 29 March 2024
Galloway
AustraliaBit of minor mould above shower
Simple clean accommodation, under cover parking at unit front door, air con
Stayed in March 2024
Reviewed: 24 March 2024
Louise
AustraliaThe shower. It was either burning you or freezing you. Very hard to get temperature correct. Also it dripped all the time. Couldn't stop it Also needs a new ironing board and iron.
Great location. Quiet room towards the rear of the building
Stayed in March 2024
Reviewed: 21 March 2024
Joan
AustraliaThe bed was a little hard but nothing intolerable.
The staff were friendly, the room was clean and tidy and well kept. The rooms and beds were clean and fresh.
Stayed in March 2024
Reviewed: 16 March 2024
Cooper
AustraliaNo problems
It was easy to book in and friendly staff.
Stayed in March 2024
Reviewed: 14 March 2024
Rebecca
AustraliaThe staff were friendly and helpful and our room was clean and tidy.
Stayed in March 2024
Reviewed: 9 March 2024
Brooke
AustraliaAircon unit was old and no fans in rooms.
Very well located to get around town. Clean and well presented.
Stayed in March 2024
Reviewed: 7 March 2024
Juanita
AustraliaWe overpaid for what we got
It was clean
Stayed in March 2024
Reviewed: 27 February 2024
Maria
AustraliaStaff were lovely. Room was clean and comfortable with good facilities.
Stayed in February 2024
Reviewed: 26 February 2024
Peter
AustraliaAll good
Excellent location and walking distance to Golf Club. Although on a busy street it was quiet and very comfortable. Friendly front of house and good information about Toowoomba.
Stayed in February 2024
Reviewed: 19 February 2024
Greg
AustraliaGreat location, spacious and clean. I would recommend highly.
Stayed in February 2024
Reviewed: 8 February 2024
Dianne
AustraliaI tried to ask cleaners for extra rubbish bags but unable to achieve a result or bags. Tried visiting the office several times but not manned. The bedroom was very hot and all cooling was confined to lounge room. Parking was very difficult and the spaces ( originally designed for sedans) were being used by large 4wD utes which made reversing out of our park difficult. One guest damaged their car whilst trying to manoeuvre into a spot.
Cooked our own breakfast Only saw office staff on arrival- never again.
Stayed in February 2024
Reviewed: 5 February 2024
Kim
AustraliaLocation of Air conditioning unit struggled to cool the bedroom so it was quite hot, but we were there on a particularly hot weekend.
Location was very central and close to where we needed to be
Stayed in February 2024
Reviewed: 28 January 2024
Rod
AustraliaCould do with some modernizing. No air conditioning or fan in bedroom, no exhaust fan in bathroom. Kettle didn't work and the TV fell off the wall.
Staff were awesome and very clean
Stayed in January 2024
Reviewed: 28 January 2024
Kim
AustraliaStepping into the spa bath to have a shower was a bit scary as I am short and the sides were quite high The freezer in the little fridge was so frosted up it couldn't even fit one freezer brick.
The room sizes were great. Room to move in both the sitting area and the bedroom. Plenty of storage space for clothes and food etc.
Stayed in January 2024
Presseggersee, Austria
Edmonton, Canada
Santiago, Chile
Lochearnhead, UK
Tell City, USA
Besigheim, Germany
Paris, France
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content