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Reviews of Waterfront Terraces 4 stars

Waterfront Terraces 233 The Esplanade, 4870 Cairns, Australia

#42 of 122 Holiday rentals in Cairns

Guests' Choice

Review score

Based on 288 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 7 February 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    In need of a safe and comfortable place to stay after the horrible experince at Carins South International, we came across this accommodation and were delighted with the results. The room was clean and spacious enough to accommodate five people comfortably, making it perfect for our short two-day visit. We only booked at 7pm our first night, but Donna was incredibly helpful and quick to address all of our concerns in our phone call. Thank you Waterfront for hositng us.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    8.0
    A bit of a walk to downtown so location was not the best.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights

    Noisy at night from family with children playing outside in back parking area where our room was right above, until 2am!!

    Nice apartment, very clean, and washer/dryer in apt was great, grounds well kept.

    Stayed in October 2023

  • Reviewed: 18 January 2024

    8.0
    Traveled to visit family in Cairns and see the area.
    • Couple
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The pool was far too warm.

    Good location on the Esplanade not too far from the CBD. Great knowledgeable staff and very good value. Plenty of onsite parking. Ground floor rooms available. Well set up kitchen and laundry. Suitable for an extended stay.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    9.0
    Good value with everything you need for a comfortable stay.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. It was a bit further away from the centre of Cairns (30 minute walk) than we thought but with Uber readily available, it was never a problem.

    The apartment had everything we needed including a washing machine and washing powder. It was comfortable and clean. Anthony in reception was fantastic - very knowledgeable and supportive.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly and helpful staff

    Stayed in December 2023

  • Reviewed: 4 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There's was a musty smell, and the mattress wasn't very soft.

    Location, parking, accessibility, customer service.

    Stayed in November 2023

  • Reviewed: 3 December 2023

    7.0
    Okay for the money
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Bed was only a double, and I am a big guy. But the bed was comfortable enough except for the size. Lounges were old and need replacing. Coffee table had these curled extrusions on each corner which although they looked good. They inflicted a couple of bruises. But that's not the venue's fault

    Anthony was lovely and accommodating. And great to deal with. He even carried our heavy esky upstairs for us. Unit was clean and fairly comfortable. TV was old and set top box did not receive all channels.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    9.0
    Great staff , friendly and informative. Great place to rest / sleep as not in the busy township of noise.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Nothing when wrong

    Great location , fresh cool breeze, peaceful atmosphere.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    7.0
    Good value for self contained
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    Pool was not available

    Good location for value

    Stayed in October 2023

  • Reviewed: 21 November 2023

    8.0
    Definitely coming back
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    We were made really welcome and very well looked after

    Stayed in November 2023

  • Reviewed: 22 October 2023

    8.0
    Very enjoyable and relaxing.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Our balcony on the second floor over looked the boardwalk along the foreshore, it was a very pleasant relaxing view with people walking, jogging and riding and generally enjoying life. Great to sit on your own balcony for a coffee or meal.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    Didn’t book room with a view
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Close to city centre

    Stayed in September 2023

  • Reviewed: 9 October 2023

    7.0
    Excellent
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Friendly and helpful reception

    Stayed in October 2023

  • Reviewed: 4 October 2023

    9.0
    Super friendly staff made our stay at Waterfont Terraces great!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 6 nights

    The suites are getting a bit tired but we noticed that they were doing some renovations while we were there.

    We loved how incredibly helpful the staff were at the Waterfront Terraces. They went above and beyond our expectations to help us book the best snorkelling tour and offer other suggestions as to where to shop and dine. Genuinely friendly atmosphere that made us feel really welcome!

    Stayed in September 2023

  • Reviewed: 27 September 2023

    9.0
    This was a return visit for us, completely met expectations
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 7 nights

    Nothing springs to mind.

    The self-catering apartments are clean and comfortable, allowing maximum flexibility for meals, including a shared barbecue. Pool was clean, gardens and general surrounds tidy. Quiet location with the promenade just across the road for a short stroll to bars and restaurants. And of course the staff were welcoming and friendly :-)

    Stayed in September 2023

  • Reviewed: 25 September 2023

    7.0
    Lots of space for a family. Good location although quite a hike to main centre.
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 7 nights

    You wouldn't want an upstairs room if you had any mobility issues as the stairs are steep and there are no lifts. The place looked a bit tired. No grocery shop nearby. Best if you had a car- but we ubered when we needed to shop.

    Location was good- 1/2 hour+ walk to main centre along the boardwalk which we enjoyed doing. Outlook was pleasant.

    Stayed in July 2023

  • Reviewed: 5 September 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Apartment with Sea View
    • Stayed 7 nights

    Nothing to complain about.

    Didn't have breakfast supplied. Location was good away from noisy CBD but still within pleasant walking distance. Good to be opposite the waterfront.

    Stayed in September 2023

  • Reviewed: 30 August 2023

    8.0
    Would definitely book again
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 7 nights

    The bed is well past replacement time.

    Location excellent - overlooking the beach. Ground floor unit with gorgeous garden off the patio. Off street parking. Everything that was needed was supplied in the kitchen. Very comfortable living area.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Comfortable short stay for the 4 of us

    While our apartment was comfortable, clean & to our expectations, the building seemed to be in a state of disrepair & the approach to reception uninviting

    Stayed in July 2023

  • Reviewed: 27 August 2023

    7.0
    Enjoyable and relaxing, just what we needed
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It could do with an update in the bathroom.

    Anthony the manager was fantastic. He was very helpful with all our needs and had great knowledge of the area and all it has to offer.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing to do with the unit but I didn't realise how far we were from the centre of Cairns

    The unit was spacious, clean and comfortable with everything we needed for our stay

    Stayed in August 2023

  • Reviewed: 26 August 2023

    8.0
    We loved our stay as it was well equipped, quiet, within walking distance to shops and restaurants
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Uncomfortable hard bed for us.

    Lovely clean accommodation opposite ocean.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    Excellent - comfortable and well positioned
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Na

    Clean, spacious, had all amenities and was in a good position

    Stayed in August 2023

  • Reviewed: 23 August 2023

    8.0
    A nice tropical waterfront location.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    I was appalled that in this day and age and the impact climate change is having that the property did not have any recycling facilities. All recycling and organic waste had to go in the landfill bin. Definitely was not impressed with this!

    Apartment was spacious and well equipped. Comfortable and very clean.

    Stayed in August 2023

Showing 1 – 25

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