31 Hamilton Avenue, Surfers Paradise, 4217 Gold Coast, Australia
#54 of 122 hotels in Gold Coast
Guests' ChoiceBased on 4121 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
8.7
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 18 April 2024
Kanters
New ZealandThe pool was shut
Room, location
Stayed in March 2024
Reviewed: 17 April 2024
Thanitta
AustraliaLocation and staff
Stayed in April 2024
Reviewed: 16 April 2024
Soly
AustraliaThe kids wanted to play with the ping pong table but it was taken away on the second day
Great location with restaurants and parking onsite
Stayed in April 2024
Reviewed: 14 April 2024
Dyani
AustraliaLaundry was quite expensive per load.
The buffet breakfast is an amazing way to start each day, and the hotel is right next to the tram line, making transport really easy! The staff were super friendly and were very kind to my inquisitive 2-year-old, and they even had a step-stool at the front desk that she could climb to feel involved in check-in, which she loved. Everything was clean and lovely.
Stayed in January 2024
Reviewed: 13 April 2024
Tamika
AustraliaThe second pool with the spa was closed. That was disappointing. The pool that was open, the temperature was too cold. The TV’s need to be updated. You could not stream. This is very standard now.
The buffet was great.
Stayed in April 2024
Reviewed: 11 April 2024
Michael
AustraliaGetting out of the bath/ shower was a little scary.
Clean and comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Musyoka
AustraliaDirty Caroets in the rooms and hallway and mouldy showers. This made my stay uncomfortable and always looking forward to coming back home
Everything was good except the dirty carpets in the rooms and mouldy shower
Stayed in April 2024
Reviewed: 9 April 2024
Leo
Australiabreakfast, location are pretty good.
Stayed in April 2024
Reviewed: 8 April 2024
Flynn
Australiaawesome location right in the middle of surfers. staff were so friendly and accommodating. I’d asked for a room on the highest level which they gave me but when we got there noticed it didn’t have a bath and they were very prompt and friendly when I asked to be moved. parking was only 20 bucks for the night and at the hotel.
Stayed in April 2024
Reviewed: 7 April 2024
Danae
AustraliaWe had a giant canopy roof in front of our windows on the third floor so no view to speak of. With the price I paid it was disappointing. Also the pillows felt like inflated mattresses but smaller. I had to use the extra blanket in the cupboard instead.
The location and the cleanliness was great. The breakfast was good too. The staff were informative.
Stayed in April 2024
Reviewed: 6 April 2024
Annette
AustraliaBed too hard . Shower in bathtub not very comfortable for showering.
Great food. A great play area for the children to play while at the restaurant. Location was good.
Stayed in April 2024
Reviewed: 5 April 2024
Jessica
Australia$20 per night for parking. Bummer that the second pool wasn’t in operation and the games room was filthy.
Super comfortable beds. Room was today. Restaurants are goods
Stayed in April 2024
Reviewed: 3 April 2024
Kit
AustraliaArrangement of breakfast buffet during peak hours in the morning
Value for money, good location
Stayed in March 2024
Reviewed: 1 April 2024
Priya
AustraliaBeds were small and uncomfortable.
Location was great and good breakfast.
Stayed in April 2024
Reviewed: 30 March 2024
Westy
Australiagreat location, near light rail. Room was clean & nice view Receptionist very friendly & he help me with the early check in.
Stayed in March 2024
Reviewed: 25 March 2024
Barbara
AustraliaBathrooms are a bit dated and rooms are small, we were next to the lifts and had someone bang on our door during the night. It was raining during our stay so we were unable to go to the beach.
We had a great view of the ocean and many other high rise appartments, the bed was very comfortable and the facilities were great.
Stayed in March 2024
Reviewed: 20 March 2024
James
United KingdomNothing
The location, polite and friendly staff, previous experience
Stayed in February 2024
Reviewed: 18 March 2024
Sharon
United KingdomEggs at breakfast were cold. Swimming pool could have been cleaned more often. Think parking should be included in your stay.
Location of hotel was very good
Stayed in March 2024
Reviewed: 12 March 2024
Steve
AustraliaThe Breakfast. Good choice but only 1 toaster was painful lining up for it to run through. Hot food as in bacon, fried eggs etc were too cold.
Nice place, really handy to all that Surfers offers, clean room, comfortable beds. My 12yo son loved it.
Stayed in March 2024
Reviewed: 10 March 2024
Marsh
AustraliaToo warm in the hallway/ elevator
The service, cleanliness, staff service, TV channels, A/C, comfortable bed
Stayed in March 2024
Reviewed: 10 March 2024
Pamela
AustraliaIt had everything in the one spot, short walk to beach, light rail stop right at front door. Bar and choice of places to eat at the venue and nearby.
Stayed in March 2024
Reviewed: 10 March 2024
Ky
AustraliaI didn't really like the lack of a balcony in my room. But i didn't even look at the photos before i booked so that's my fault.
I thoroughly enjoyed my stay at the hotel. The impeccable service and luxurious amenities exceeded my expectations, making it a memorable experience.
Stayed in March 2024
Reviewed: 8 March 2024
Sharam
AustraliaGood hotel,friendly staff and clean ,good breakfast and location
Stayed in March 2024
Reviewed: 7 March 2024
Fathima
AustraliaThe carpets were a bit stained. The TV was not a smart tv - unable to log into personal subscription accounts. Bad wifi connection
The breakfast could have had more variety and changed - instead of offering the same dishes everyday.
Stayed in March 2024
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