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Wilpena Road, Via Hawker, 5434 Flinders Ranges, Australia
July 28, 2016
눉The room hadn't been cleaned on arrival (but the staff swapped us to a clean room very quickly). Long wait for dinner at restaurant (but staff warned us on ordering).
눇The location is amazing. Beautiful scenery all around and walks start right there. The staff were very friendly, happy and helpful. They were very quick to sort out issues including finding and posting an item I had left in room.
July 21, 2016
눇Perfect location, great staff, excellent meals, Fabulous facility to enjoy fully the Flinders Ranges
July 22, 2016
눉Where do I start? End of June 2016 heavy rains. Entered room 23 - it stunk, went into bathroom someone had not long used the toilet and left without flushing properly. 20 Mins after we settled in a lovely girl arrived to clean the room!!!! She was stunned we had been given the key to the room and she was embarrassed for us. Stated that it is on the board that the room needed cleaning. It should been done prior to us entering. There was NO exhaust fan in bathroom so smells came into the room. Showering left condensation running down the walls/mirror everywhere, mould had started to grow in the non opening window surrounds. There was no armchair or couch, only kitchen style chairs to sit on, after walking or 4X4 all day sitting on something comfortable would have been good. Spouting and down pipes around the buildings need repair. I kept asking about the advertised Cultural children's buddy learning teaching; it was 3 days before I received a straight answer only in Spring! Not advertised as that prior. My child is part aboriginal and I wanted her to receive some knowledge. I sent her on a a Cultural tour $35 she had a great time and she did think Terry was the Ant's pants which was great. I was extremely angry to over hear the response to a Guest asking the reception if they knew if the roads North - the Strzelecki or Oodnadatta Tracks were opened? The guy behind the desk said yep yep they were opened the graders go thru each day. I knew that report of that morning stated they were closed as I had done my own checking and totally revised our trip because they were CLOSED!!! Staff also need to understand that if a person has a Guide or an Assistance dog it is not the same as a pet dog. They are a working dog, I was a bit taken back when 2 staff members were indigent of a Guest; behind his back but in front of me, of having their guide dog with them. It is the legal right of a Seeing Eye Dog user to have their dog with them.
눇Great place the whole of Flinders ranges. Food was good although $$ after a few days there.
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