The staff is really nice. The room was clean and the location is excellent.

Stayed in January 2024

Breakfast was excellent and staff extremely profesional, polite and friendly.

Stayed in March 2024

Staff was very kind, excellent hotel.

Stayed in March 2024

Parking was closed after 23h

Location is nice if you want to be out of the city center, but still close to it. Hotel has huge free parking, nice big rooms, and really friendly staff.

Stayed in February 2024

No kettle or room service in evenings

Pretty cozy, lovely staff. Reception ladies helped so much, I'm thankful

Stayed in January 2024

None

Nice place, everything in place for vacation

Stayed in January 2024

Friendly stuff, clean, comfortable bed, free parking.

Stayed in December 2023

Parking near the site, good value for money. Breakfast very rich. Friendly staff.

Stayed in December 2023

Excellent food Very professional personal Super clean Hotel

Stayed in December 2023

You should close the windows not being distracted by the car voices passing the road

I liked the location of the hotel which place in the walking distance from the center. Also, the breakfast so superb. Most importantly, the staff was so helpful and kind.

Stayed in October 2023

The reception and breakfast staff were very helpful and accommodating. The location was great and the rooms were clean, simple and good value.

Stayed in October 2023

No electric kettle and complimentary water bottles.

Comfortable beds Location Courteous and helpful staff

Stayed in September 2023

Slightly out of old town but i knew that

Very helpful staff

Stayed in September 2023

Great location and a really good breakfast.

Stayed in August 2023

Excellent as usual

Stayed in August 2023

the rooms need to be updated the A/C wasnt the best and all room facilities need an upgrade

the room size was quiet big and clean hotel is an old and beautiful building coffee shop have great ambiance and make you feel you walked in a history

Stayed in June 2023

Excellent and helpful staff at reception, even for a late check-in. Comfortable rooms and beds.

Stayed in July 2023

I had some issues with the toilet seat, it should be fixed, it was not stable, it was moving left and right. I told them at the reception and they said they gonna fix it.

Great hotel with nice people. It has really nice restaurant at the top. Room was clean.

Stayed in July 2023

Everything was good. I have no complaints.

My husband and I have been driving from Bihac to Prokosko Jezero since morning, but Google Maps directed us through some forest roads and we ended up stuck on the road, then we returned to the main road somehow and headed up to Sarajevo instead of the lake because going to the lake through another road would add 4 hours to our trip, and we were very exhausted already. I made this reservation in Sarajevo from the car in the parking lot. This was the end of my 2 weeks visit to Bosnia, so a lot of very heavy luggage and we were extremely tired and exhausted. When we reached the hotel we were directed to parking which is across the street. As I mentioned, exhausted, hungry and tired. One young man helped us carry the luggage, that was one of the receptionists as I later discovered. The lady at the reception was lovely, fast and efficient. She made the check-in process smooth and easy. The room is very big and spacious. Big bathroom with nice fluffy towels. Everything was clean and neat. I was really grateful for how everything turned out well. The breakfast is tasty and fresh, with omelettes on demand, local pastrami and other choices. They even had gluten-free bread! I was so grateful for that! I did not expect it since in Bosnia it is not standard. Good coffee machine also, but if you need some customised coffee and something super extra, excellent Caribou Coffee is next to the reception. I will definitely return to this hotel. Thank you, lovely receptionists.

Stayed in July 2023

Amazing kind staff, great facilities, and location. Thank you, Boutique Bristol!

Stayed in July 2023

Please, add toothbrash kit :)

Everything was great. Personal was very helpful, kind and professional. The hotel is fresh, safe and located not so far from City Mall (15-20 mins walk) and City center. Breakfast was good with great view on the city. I definetelly can recomend this hotel for staying for short and long period.

Stayed in July 2023

Location was a bit futher from the center, but still fine as we have a car and the hotel offer us the parking place for.

The kindness of the reception employee

Stayed in May 2023

Front desk personnel were very helpful. The restaurant: meals, drinks and brekfast, all were enough and good, staff was great. Next time I will choose them again.

Stayed in June 2023

A little far from city centre

Nice hotel. Clean. Staff very helpful.

Stayed in June 2023