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  4. Reviews of Zepter Hotel

Reviews of Zepter Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Svetosavska 2, 79240 Bosanska Dubica, Bosnia and Herzegovina

#2 of 7 hotels in Bosanska Dubica

Guests' Choice

Review Score

Based on 71 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    9.0

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 20, 2024

    8.0
    2nd time, good for short stay
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Heating, I’d rather have constant low vent to maintain the room temperature then periods off/full

    Location, room, parking

    Stayed in February 2024

  • Reviewed: September 18, 2023

    8.0
    Good hotel, clean, perfect position
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Position of the room

    Position of the hotel

    Stayed in August 2023

  • Reviewed: June 29, 2023

    8.0
    Great food and friendly staff
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Nice clean property. Amazing views

    Stayed in June 2023

  • Reviewed: June 13, 2023

    9.0
    Modern, clean, comfortable
    • Leisure trip
    • Couple
    • Suite with City View
    • Stayed 2 nights

    The staff were friendly, helpful and spoke excellent English. The location, on the River Una, is terrific and the 'apartment' room we had was spacious and comfortable. It was the off-season when we stayed but imagine it would get quite busy mid-summer.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast could be improved

    Great service with great persons, which supported us in any kind of manner. The rooms are comfortable and clean. The hotel offers great massages! Thanks again for the relaxing time :) The gym is small, but has everything what you need. Additionally, the room view on the river „Una“ was extraordinary. Thanks again for the stay!

    Stayed in May 2023

  • Reviewed: August 15, 2022

    10
    Exceptional
    • Business trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights

    Great location. Everyone was really friendly, professional and helpful. The food was great. The room was spacious and clean.

    Stayed in August 2022

  • Reviewed: July 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Its gambling to get a room with river view

    Very good location by the river

    Stayed in July 2022

  • Reviewed: July 18, 2022

    10
    Perfect location, wonderful view, nice staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Perfect location, wonderful view, nice staff

    Stayed in July 2022

  • Reviewed: May 31, 2022

    8.0
    OK
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 1 night

    sun blocking curtains! east side rooms get so much bright sunlight early in the morning. sun hits a room through thin curtains and hits opposing wall with a big mirror for 1-2 punch!!!

    hotel staff!

    Stayed in May 2022

  • Reviewed: May 29, 2022

    10
    Best Hotel experience, thank you very much.
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 3 nights

    Top service!!!! At my car i had a broken tire. The stuff and Petar was very helpful. They organized in a very quick time new tires in Banja Luka and repaired it on the parking area from the hotel in 6 hours. Best Hotel experience, thank you very much.

    Stayed in May 2022

  • Reviewed: May 8, 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nice location, kind staff, pet-friendly

    Stayed in May 2022

  • Reviewed: April 27, 2022

    9.0
    Wonderful
    • Business trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast should be better.

    Stayed in April 2022

  • Reviewed: April 23, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night

    Breakfast. I think next time I will go to another hotel only because of breakfast.

    Breakfast was poor but location was good and room are clean.

    Stayed in April 2022

  • Reviewed: November 8, 2021

    9.0
    Great place to stop and rest on your journey
    • Business trip
    • Group
    • Double Room with Balcony
    • Stayed 1 night

    All great, highly recommended.

    Stayed in November 2021

  • Reviewed: October 22, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    It was cold in the room

    The wellness is private for two people and it's great. The staff is really nice, especially the new waiter in the cafe

    Stayed in October 2021

  • Reviewed: August 25, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    The room was not prepared enough - there were cobwebs and spiders. Nothing pleasant for arachnephobics.

    Accommodation was satisfying our needs for one night stay. We appreciated the view from the room to the river and secure parking. The staff was very nice, especially the lady who served us a breakfast. Thank you.

    Stayed in August 2021

  • Reviewed: July 18, 2021

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night

    wifi did not work so well but this could have been due to the stormy weather.

    central location, big room, free secured parking, modern.

    Stayed in July 2021

  • Reviewed: May 12, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Comfy and clean room, one elite design of a hotel with perfect service.

    Stayed in May 2021

  • Reviewed: September 9, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Room flooring needs to be changed (damaged).

    Stayed in September 2023

  • Reviewed: October 25, 2022

    7.0
    The hotel provides a lovely view of the river but should really be rated as a 3 star hotel by Western standards.
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    I found that several upgrades are needed. For example, water leaked out of the shower quite significantly, the TV was strangely small, the grout in the bathroom is discolored and needs to be redone, etc…It would not take very much for them to improve these things.

    It was in a nice location alongside the river.

    Stayed in October 2022

  • Reviewed: August 20, 2021

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Clogged shower, cobwebs and spiders in the room, dirty floor, damaged furniture. The bed was supposed to be a double, but the mattresses were separate and not connectable. Big breakfast or very little vegetables.

    All in all, the only thing that can be said is good location and nice service at breakfast.

    Stayed in August 2021

  • Reviewed: March 12, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: February 22, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: January 9, 2024

    10
    Exceptional
    • Family with young children
    • Suite with City View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2024

Showing 1 - 25

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