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Grasmarkt 78-80, 1000 Brussels, Belgium
21 May 2015
17 May 2015
눉There is a small bit of noise from the street but this is to be expected at this central location. Safety deposit box in room was out of order but this didn't cause any problems.
눇The location could not be better, price is reasonable and staff are friendly and helpful. Would definitely stay here if I was in Brussels again and will recommend to others.
17 May 2015
눉1. 30min walking distance from nearest metro station is a big problem to suitcase. 2. close to the noisy square， sound of footsteps deep into the night 3.wifi is irksome to use. 4.cant connect with manager in weekends 5. low ability of management and responsibility: I've got a problem that i wet bathroom and some room space one morning, and i told the clerk i would pay for it after tourist.When i came back, the clerk told me to pay 500 euros because the room is unavailable for drying carpet 3 days. I've trusted hotel to deal with the problem but they even didn't give me the right to check the room to see the damage. I told the clerk i have plane to catch this afternoon, and i just wanna make sure the damage in the room, but he refused and told me i can't connect with manager in charge because it's weekands. This negative doings lost me 3-4 hours, finally i had to pay the 500 euros and another 195 euros for my missing flight.
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