Avenue Baron de Moreau 1, 5000 Namur, Belgium
#8 of 17 hotels in Namur
Guests' ChoiceBased on 229 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.7
Staff
8.8
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 16, 2024
David
United KingdomNothing really
Room really comfortable and the staff top notch, excellent parking.
Stayed in April 2024
Reviewed: March 15, 2024
Sophio
Germanylocation of the hotel is amazing, the view to thw river is beautiful, and staff is very friendly
Stayed in March 2024
Reviewed: March 3, 2024
Jeffrey
United KingdomWe got there about 30 minutes before check in and the receptionist told us we had to wait - it was 2.30 pm. Another receptionist came on and we asked her and she found us a room straight away.
Lovely location overlooking the river and a lovely hotel.
Stayed in February 2024
Reviewed: February 26, 2024
Alexis
BelgiumNothing
Welcoming Very new/ renovated modern
Stayed in February 2024
Reviewed: February 14, 2024
Chris
United KingdomRestaraunt food
The room was unclean Wooden storing sticks left on room floor Bathroom not clean
Stayed in February 2024
Reviewed: February 5, 2024
Elizabeth
GermanyThe room was too hot and you couldn’t open the window fully.
Fantastic view from our bedroom.
Stayed in February 2024
Reviewed: January 22, 2024
Adam
United KingdomFree overnight parking nearby with a parking disc supplied by the hotel. On the riverfront with great views of the river. Spacious room
Stayed in January 2024
Reviewed: January 22, 2024
Pthlux
LuxembourgVery comfortable hotel with modern facilities and comfortable / recently renovated rooms. Breakfast was great with wide variety of choices. Small gym but not at all busy, and the wellness centre looked good, but didnt try. Parking was eay on the main road, no need to pay for the Casino parking.
Stayed in January 2024
Reviewed: January 7, 2024
Wanyu
BelgiumPillows are too low.
Stayed in January 2024
Reviewed: January 6, 2024
Jeffrey
United KingdomNothing
Very nice hotel, we had a room on the 3rd floor with a great view of the river
Stayed in January 2024
Reviewed: December 7, 2023
Guy
TurkeyWhen we arrived one towel was dirty , we explained at the reception but no action , so we tried to call the reception from our room but the phone was disconnected , the cable was broken ! Thank the manager at the reception everything was done in just 10 min .. the bathroom was not so clean . Shampoo and conditioner was empty .
Breakfast , welcoming reception . Wonderful terrace and view.
Stayed in December 2023
Reviewed: December 7, 2023
Guy
TurkeyCold , not very clean bathroom.
Excellent Breakfast .
Stayed in December 2023
Reviewed: November 1, 2023
Valentin
NetherlandsNice view on the river
Stayed in October 2023
Reviewed: October 30, 2023
Stuart
United KingdomParking is a little hit and miss, especially at peak times
Fabulous hotel (and fairly newly built as far as I can tell) right on the river and below the Citadel, Namur. Really pleasant environment. Casino next door too if that floats your boat ;-) I would highly recommend and I will definitely book again if I'm in town.
Stayed in October 2023
Reviewed: October 17, 2023
Miranda
LuxembourgI did not really have time to check out exactly where the hotel was etc - it is on kind of a main street (constant cars passing, even at night) right in/above a casino. I had a free upgrade to room 139 with view on the water (but then also the street which I did not know...) and heard the announcement etc of the casino in the room with everything closed...). So it was not really quiet even at 11 pm :( In the bathroom I would have appreciated some toiletries - especially as the vending machine they provide on the second floor was nearly empty :( The TV had no "normal" channels, just Bloomberg, CNN etc. The "do not disturb sign" to put on the door was missing.
Big room and large comfy bed, separate toilet. Big shower - but slippery...Free water to drink.
Stayed in October 2023
Reviewed: September 13, 2023
Steven
United KingdomFood in restaurant lacked flair. Staff hanging around and smoking outside the front entrance is a rare sight in a good hotel. They have a lot as it is a casino complex. It is not in the centre but accessible on a decent day (we had 33 degrees and it seemed had too far to walk really. )
Lovely staff and the terrace restaurant is nice. Corner room was well equipped and modern with great views. Very quiet tested by large wedding party on the other side of the river! Parking is not too expensive and has large spaces. Stairs to lower level only. Breakfast was great on the terrace overlooking the river (ignore the road below!)
Stayed in September 2023
Reviewed: September 12, 2023
Stephen
United KingdomCould have been more generous especially in upgrade room with toiletries (no cotton buds etc or dressing gowns ) and also mean on the tea and coffee supplies.
Location ~ with upgrade to riverside room good views
Stayed in September 2023
Reviewed: September 5, 2023
Noel
BelgiumSuper moment de detente
Stayed in August 2023
Reviewed: September 1, 2023
Jerry
United KingdomRoom very good
Stayed in August 2023
Reviewed: August 26, 2023
Til7
IsraelThe coffee machine didn't function properly.
The staff were polite and kind. The hotel was really clean and with high maintenance. The fitness and wellness center were highly organized, comfort, and with a great peaceful vibe. The breakfast was reachfull and delightful. Highly recommend this hotel.
Stayed in August 2023
Reviewed: August 26, 2023
Mikeg1971
United KingdomNothing
Location was excellent, had a superior double with river view. Staff very pleasant
Stayed in August 2023
Reviewed: August 23, 2023
Andy
United KingdomThe WiFi was terrible in the room. Basically unusable. The hotel is a good 10/12 minute walk to the town on a quiet street. My wife felt a little uncomfortable returning from the town at night although we saw no trouble.
The room is spacious and looks on to the river. Great bathroom also pretty big and an excellent shower. Tea/Coffee making facilities, a fridge and safe all made the room excellent. Air con was a god send. Private car park also very useful in Namur.
Stayed in August 2023
Reviewed: August 18, 2023
Jane
United KingdomThe Breakfast, very poor. We booked through Booking.com, we thought that the booking information was inadequate.
The location was good but, there was a good variety of breakfast but the cooked breakfast was very poor.
Stayed in August 2023
Reviewed: August 16, 2023
Johannes
GermanyNa
Very friendly personnel
Stayed in August 2023
Fira, Greece
Beirut, Lebanon
Tashkent, Uzbekistan
Torquay, UK
Tarazona de Aragón, Spain
Bophut, Thailand
Rio de Janeiro, Brazil
Hulhumale, Maldives
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content