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Reviews of Hotel Onderbergen

Onderbergen 69, Elisabethbegijnhof-Papegaai, 9000 Ghent, Belgium

#26 of 57 hotels in Ghent

Guests' Choice

Review Score

Based on 571 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 - 25

  • Reviewed: April 9, 2024

    9.0
    2 night stay in Gent
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Over €150 per night for a twin room seemed a bit steep.

    Excellent location, friendly staff, nice large room and comfy beds, excellent bathroom.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Perfect for a large group
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect for what we needed. Large group needing single beds. Good location and the pub next door was really good!

    Stayed in March 2024

  • Reviewed: April 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice room, lot of space.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Very polayt staff.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Single Room for Double use
    • Stayed 1 night
    • Submitted from a mobile device

    The recepcionist. I Don't remember her name. The hotel was amazing, but the ukranian recepcionist girl was the Best of the hotel. Very kind and gentile, and worry about our stay.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Single Room for Double use
    • Stayed 1 night
    • Submitted from a mobile device

    The recepcionist was really kind.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    10
    Cozy and enjoyable
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    /

    Peaceful location, great rooms and easy accesible

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Wonderful stay in a charming hotel.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. I liked it.

    Attractive rooms. Very helpful staff. Great location.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Really lovely!
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing I didn't like but just for advice... It added to the character for me but one of the beautiful staircases was really steep with narrow treads. If you're not 100% steady on your feet I'd perhaps ask for a room on a lower floor! (But don't worry because the lovely people on reception staff will happily take your bags up and down for you if you prefer)

    The two ladies on reception during our trip were so helpful and friendly and just really lovely! (And all queries we asked prior to the trip were answered really quickly.) The hotel was lovely, lots of character, really nicely decorated, bathroom was new, clean and the shower was large with plenty of power. The location was excellent and the hotel rooms were really quiet - didn't hear anything from another room / the street / the local bar. I would definitely stay there again.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had an amazing stay at Hotel Onderbergen. It’s perfectly located and it’s very charming. We loved our room and a special thanks to Svitlana for making our stay extra special!

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were extremely welcoming, and we were even upgraded to a better room at no costs.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    The location of Hotel Onderbergen could not have been better.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was perfect and the staff was friendly.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Single Room for Double use
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a coffee machine in our room but it didn’t work. The walls are very thin so if you’re a light sleeper you might be disturbed by people coming and going in the morning/night.

    Comfy bed and a cute room. Massive bathroom with a great shower. The room was small but had everything you needed. We were at the top of a lot of stairs which is fine for us and they did have ground floor rooms I think of mobility was an issue. Super lovely friendly staff and a cat!! Nice location right by the canal and a very short walk to the old centre, very convenient for a quick trip.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    Great location
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Location is perfect, near the city center

    Stayed in January 2024

  • Reviewed: March 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very steep stairs on way to room 8. Could be difficult for older people.

    Location and very helpful staff.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not enough. Our room is cold

    Stayed in March 2024

  • Reviewed: March 1, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Very warm, cozy and comfortable. The staff was helpful and kind.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Everything very enjoyable stay.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    9.0
    Perfect location with very welcoming staff.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    Our room was right next to reception and we heard every conversation at the front desk. Thankfully, there weren't an excessive number of conversations.

    Breakfast was outstanding and the staff were extremely helpful. The lady at the front desk provided excellent recommendations about sights to see and places to shop. Rarely have I seen such exceptional service!

    Stayed in February 2024

  • Reviewed: February 22, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really nice service

    Stayed in February 2024

  • Reviewed: February 20, 2024

    10
    Amazing hotel and staff!
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Amazing apartment. Super friendly and well informed staff. Perfect location! Absolutely loved staying here!

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    Quietness, peaceful, comfortable, Really helpful and smiling staff
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    The room was really clean. The bed was exceptional comfortable! The bathroom was big and delight because of a window that it had. Very quiet area. The staff was really kind and helpful. Just a few minutes walk to the center. I would highly recommend the hotel!!

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Very comfortable room and wonderful staff.
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 2 nights

    Nothing

    Very comfortable spacious room for my husband and me and our six year old granddaughter. When we checked out, we left our luggage in the office and when we came back for it, the cleaner had found we had left our ipad in the room. We were so grateful

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Great value, well located hotel
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms a little dated and no drawer space for clothes

    Fabulous staff who were most helpful

    Stayed in February 2024

Showing 1 - 25

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