Hoogstraat 6, Historic Centre of Brugge, 8000 Bruges, Belgium
#7 of 96 hotels in Bruges
Guests' ChoiceBased on 2609 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.3
Staff
9.4
Value for money
8.8
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 March 2024
Christian
GermanyGetting in and out of the garage with a big car is a bit challenging, but hey they have a garage.
Downtown, very spacious room with a great bed
Stayed in March 2024
Reviewed: 24 March 2024
Steve
United KingdomPillows on the bed could have been bigger and more of them.
Fantastic location for exploring Brugge, very comfortable with exceptional quality.
Stayed in March 2024
Reviewed: 24 March 2024
Kathryn
United KingdomLovely location, quiet and away from any noise at night. Room was well equipped, if not a Lowell warm. But sorted with opening the window/and air conditioning.
Stayed in March 2024
Reviewed: 24 March 2024
Wynand
United StatesNone
Amazing hotel and perfect location within short walking distance to most major attractions. Spotlessly clean and impeccable service. Parking is added bonus.
Stayed in March 2024
Reviewed: 21 March 2024
Chris
United KingdomMore tea coffee and millk
Did not have breakfast
Stayed in February 2024
Reviewed: 21 March 2024
Dermot
IrelandNothing
Excellent hotel in the heart of Bruges with extremely comfortable, well-appointed rooms. Lovely hotel bar and great breakfast.
Stayed in March 2024
Reviewed: 21 March 2024
Hugh
United KingdomNothing to dislike
Everything
Stayed in March 2024
Reviewed: 21 March 2024
Joanne
AustraliaNothing - everything about our stay was without fault.
The hotel is in a great location with good size room, good bathroom facilities, very clean with attentive staff who were more than happy to help with any queries. Breakfast had plenty of choices. The sitting rooms and bar area were beautifully decorated and were a relaxing place to spend time.
Stayed in January 2024
Reviewed: 19 March 2024
Brian
United KingdomBedroom air con did not seem very effective - too stuffy. Lighting was inadequte - a more central/ stronger light would improve what seemed quite low at times
Extremely well kept Hotel - in very good condition. Breakfast great. Gym and sauna quite adequate. Location is excellent with no issues re city noise or crowding.
Stayed in March 2024
Reviewed: 18 March 2024
Sarah
United KingdomRoom and lounge
Stayed in March 2024
Reviewed: 18 March 2024
Sara
United KingdomNothing
Central location
Stayed in March 2024
Reviewed: 17 March 2024
Claire
United KingdomPerfect location staff very helpful
Stayed in March 2024
Reviewed: 16 March 2024
Mathijs
NetherlandsIt’s a great hotel, though rooms bit dated, very clean though. Breakfast room is crowded and no views, pity no outside place for breakfast or drinks. Wellness area and gym bit strange organized; also lack of sauna etiquette (people with wet swimwear without towels in sauna)
Great location, kind staff and good beds. Breakfast buffet was good! Parking in public parking place (incl EV charging) close and affordable.
Stayed in February 2024
Reviewed: 14 March 2024
Leesa
United KingdomThe "new" part of the hotel was at the back and a really ugly build. Fortunately it was mostly hidden from view as another building was in front of it and very close. Unfortunately our room was directly facing the other building so our view was not nice. Not a problem if you are spending most of the time sightseeing, shopping and using the spa.
Beautiful, opulent decor in the main interior. Perfectly positioned in terms of location. Only a few minutes walk to the centre. Lovely toiletries and spa facilities. The showers were lovely and powerful. Breakfast was everything you'd ever want.
Stayed in March 2024
Reviewed: 13 March 2024
Mohsen
United KingdomA little dusty in the room
Location and the decore
Stayed in March 2024
Reviewed: 12 March 2024
Mary
IrelandDisappointed that there was no food served after breakfast
Loved the decor , the peace and tranquility and especially the location
Stayed in March 2024
Reviewed: 12 March 2024
Eric
United KingdomNot much
Close to city centre, bars and restaurants
Stayed in March 2024
Reviewed: 5 March 2024
Peter
United KingdomThe only disappointment i would say was that the service in the bar was not very attentive and led to considerable waits to be served
Hotel was super comfortable and spotlessly clean. It is ideally situated and was the perfect place to stay with a great selection for breakfast and welcoming staff
Stayed in February 2024
Reviewed: 4 March 2024
Keating
United KingdomCoffee facilities in the room were a little sparse.
The minute you walk in the entrance, you can tell the hotel is going to be good. Very helpful and friendly staff, the room was immaculate we loved using the spa. Breakfast was great although a little expensive. Best hot chocolate ever in the bar, which was in beautiful ornate rooms.
Stayed in March 2024
Reviewed: 4 March 2024
Victoria
BelgiumNothing.
Everything was just perfect.
Stayed in February 2024
Reviewed: 4 March 2024
Gunyoon
South KoreaNone.
All are superb.
Stayed in March 2024
Reviewed: 3 March 2024
Alan
United KingdomThe room was described as having a canal view. That's true, if you're an estate agent! From our window, you could just see a short section of the canal between other buildings; it certainly was not a view of the canal. This did not detract from our stay but it did fall short of the expectation set by the advertising.
There is an expectation with a 4* hotel and it was met. The staff were always courteous, the breakfast was plentiful and fresh, the decor was contempory and tasteful, the beds were superbly comfortable and the shower was exfoliating.
Stayed in February 2024
Reviewed: 3 March 2024
Gulnara
TurkeyThe internet was not working good enough.
İt was great experience.
Stayed in March 2024
Reviewed: 2 March 2024
Maria
Puerto RicoPerfect stay !!! The wellness center is a SUPER plus!!! Perfect location. Super comfortable beds. Great rooms. Everything was excellent!!!
Stayed in March 2024
Newport, Australia
Uetendorf, Switzerland
Figueroles, Spain
Assisi, Italy
Rome, Italy
Chengdu, China
Saint Petersburg, Russia
Negril, Jamaica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content