The bed was not as comfortable as expected.

Everything.

Stayed in March 2024

Spacious room and bathroom

Stayed in August 2023

The restaurant was fully booked due to an event and the Spa was closed for renovation, would come back sooner, but will wait until the Spa facilities are available again...

We were upgraded and the room was perfect - thanks. Lovely ambience to the hotel and the location was perfect for us, it was our second stay at the hotel.

Stayed in September 2023

The hotel is “soulless”. The price of the breakfast is not compliant with the quality of food (no organic food, especially yoghurt, local producers). AC in the room was not efficient.

The location is good. The valet parking service is perfect. The rooms are quite big.

Stayed in August 2022

Beds a little hard

Restaurant very good

Stayed in August 2022

maybe lacking a fitness centre.

beautiful surroundings and exceptional standards

Stayed in August 2022

Catering could've been better. It seems staff at breakfast and bar were in education. Very willing to help, but inefficient and on times clumsy. It took ages to get two drinks served at the bar. Breakfast area clearly lacks capacity when the hotel is fully booked.

Nice hotel that evokes luxury. Comfortable rooms. One of the better hotels in the larger Knokke area.

Stayed in May 2022

Good afternoon, The room could not be ventilated properly, it was too hot. The ventilation system/heating makes a lot of noise.

De bediening was vriendelijk en goed;

Stayed in May 2022

I think the breakfast is pricy for what you get.

Practical rooms, clean and very good staff

Stayed in May 2022

- drinks and breakfasts are way overpriced

- staff was friendly, especially in the cocktailbar and at reception - pool and sauna + hammam open and free for guest to use. Simple but pleasurable - room was spacious enough and comfortable - location: cross the road and you are at the beach

Stayed in April 2022

1 slice if bread , some green spots

Very good

Stayed in April 2022

I had to pay extra for an omellte at breakfast (13EUR)

nice, clean and calm

Stayed in April 2022

1) Not friendly for the family with small kids: for example, there is no swimming pool for the small kids. Only the rooms with a king size bed are provided. If you would like to live with your small kids, you should reserve another hotels. They don't have a standard room with 2 beds 2) The equipments in the rooms are so old and need to be updated and the rooms should be renovated: The light control are difficult to use, no plug-in close to the bed. If you need to charge your mobile phone, you should go to the bath room. 3) The quality of food and the service in the restaurant is great, but the price is so expensive. 4)Some mistakes on the invoice, but the hotel corrected it very quickly and efficiently Overall, it provides you the service of a 4 stars hotel but charges you the price of 5 stars hotel.

Very good location, amazing service and food in the restaurant

Stayed in March 2022

no safe in the rooms, no privacy in bathrooms

Nice vues, modern new construction,

Stayed in January 2022

There was an horrible smell in the garage.

Perfect location and superb breakfast.

Stayed in February 2022

Breakfast overpriced and a little strange that you still need to pay to have an omelete or fresh juice

Professional and friendly staff. Received an upgrade of the Room (120) that was a great surprise. Restaurant with very good quality.

Stayed in January 2022

The moisture in the bathroom and making outside parking payable

The view on the lake

Stayed in January 2022

the toilet in the bathroom .It was not separated like in the cheaper rooms .A bit annoing if you have to go and the partner has just the shower or a bath Very poor light, it feels even more in winter At breakfast some poeple were going to the buffets without masks.Itwas difficult for the staff to make remarks It needs somebody from the higher managment to do so

the space in the room and bathroom, the kindness of the staff.Very good service and attention .The decoration for Christmas

Stayed in December 2021

Seems like the accommodation is old. the furniture doesn’t fit the room. sofa in the room is very uncomfortable.

spa accommodation is amazing and very beautiful. the rooms are big with a comfortable bed. I would recommend going to the restaurant. the food and staff are amazing.

Stayed in December 2021

I don't remember anything I didn't like. Everything was nice.

The hotel is very well maintained and well decorated. Restaurant is beautiful, food was delicious and the waiters were lovely. The room was comfortable and had good amenities. But the high point for me was the staff: they were gentle, always with a smile and ready to help. The guys at the reception were fabulous. We ended up staying one more day and coming back twice in the next couple weeks. I would highly recommend.

Stayed in November 2021

Breakfast could have included options like smoothies etc without having to pay an additional sum.

the room, the bed, the swimming pool

Stayed in October 2021

spacious room, quiet and pleasant view

Stayed in September 2021

Overpriced for a small room.

The hotel is centrally located and the staff very friendly. The facilities of the hotel are very distinguished,

Stayed in May 2021

Breakfast might have been included given the price of the room

Wellness facilities were great! Very nice to have breakfast outside with lake view

Stayed in July 2021