Boulevard du Jardin Botanique 12-13, 1000 Brussels, Belgium
#147 of 195 hotels in Brussels
Guests' ChoiceBased on 957 hotel reviews
7.4Cleanliness
7.8
Comfort
7.4
Location
8.8
Facilities
7.1
Staff
8.7
Value for money
7.4
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2024
Daniel
IrelandThe location is superb, and the breakfast is really good, with many options. The room is cozy and they even offer organic coffee.
Stayed in April 2024
Reviewed: April 22, 2024
Marina
United KingdomThe central heating was common for all rooms so each room hasn't got its own regulation. That was awful.
Breakfast was excellent as well as the location. Room was very good.
Stayed in March 2024
Reviewed: April 20, 2024
Jarosław
PolandThe electricity circuits should be replaced, as the fuses often blow out. There is a need for more power sockets in the rooms, e.g. there is no available power socket for a cattle to boil water.
Very good breakfast buffet and coffee from the coffee makers - you can choose what you want. I had a room with a small balcony which was nice, allowing a view of the city. The location near the EU buildings is an additional asset.
Stayed in April 2024
Reviewed: April 19, 2024
Richard
DenmarkThe walls are somewhat thin
The location is excellent, and so was the breakfast.
Stayed in April 2024
Reviewed: April 18, 2024
Peter
IrelandBreakfast was reasonable.
Great location
Stayed in April 2024
Reviewed: April 15, 2024
Jin
FranceThe facilities are fairly old, beddings are in an old style and not very comfortable. It definitely needs renewment for the facilities in the hotel. For it is located in such a nice spot...
The location is perfect as it is very close to tram station. The building looking from outside is really nice in an ancient style. People at the reception are very nice and helpful and efficient.
Stayed in April 2024
Reviewed: April 13, 2024
Mariam
GeorgiaNo slippers or robes in the room, very old and bad hair dryer.
Location
Stayed in April 2024
Reviewed: April 10, 2024
Ιωαννησ
GreeceThe facilities and the decoration of the room are outdated. Noisy location.
The size and the cleanliness of the room The hotel is located in walking distance of the Gran Place and the main sights. Breakfast with many choices to taste.
Stayed in April 2024
Reviewed: April 7, 2024
Daiga
LatviaI was a bit concerned about cleanliness - there was a dirty cup left and hairs in the bathroom. Perhaps the floor is a little crooked, when sleeping in bed - feels like i rolling on one side. I did not like the pillows - they are lumpy.
The room is quite spacious, different layout than in newly built hotels. Very good breakfast!!! The location is good - 10 minutes from the train station, but you have to walk a bit to the attractions, but it is located near the main shopping areas.
Stayed in April 2024
Reviewed: April 5, 2024
Ava
United States of AmericaBeautiful building and location good
Stayed in April 2024
Reviewed: April 5, 2024
Tata
Georgiaabsolutely dirty and Leaky windows, absolutely terrible pillows, and old carpet... sorry for telling you that, but you have to change it immediately...
breakfast was the same every day, but quite good and tasty, absolutely enough for be well-fed, fruits, coffee, bakery, 3-4 hot meals, on the 1 floor of hotel
Stayed in April 2024
Reviewed: March 28, 2024
Karan
LatviaHotel is located right at main street. There was lots of noise from the vehicles on the road and outside. Apart, from this everything was good.
Good value for money. Excellent location and good breakfast. Very friendly and helpful staff.
Stayed in March 2024
Reviewed: March 27, 2024
Liviu
Romanianothing to note.
The room was quite clean and the location appropriate. Very good breakfast.
Stayed in March 2024
Reviewed: March 27, 2024
Tatjana
CroatiaThe staff was very pleasant. You can walk to the center. The old style of hotel brings back to childhood.
Stayed in March 2024
Reviewed: March 26, 2024
Julie
United KingdomThe room was very noisy as it was on the street - not the hotel’s fault but it was difficult to sleep
Excellent breakfast - friendly staff - good size room
Stayed in March 2024
Reviewed: March 26, 2024
Veluchamy
Indiabreakfast pretty much the same every day
location, friendly staff access to all transports shops close by
Stayed in March 2024
Reviewed: March 24, 2024
Katarzyna
PolandBreakfast
Location, clean room
Stayed in March 2024
Reviewed: March 24, 2024
John
United Kingdomgood location short walk to grand square ,excellent choices for breakfast , without paying for upgrade one of the biggest clean rooms we have stayed in
Stayed in March 2024
Reviewed: March 24, 2024
Mariia
Germanythe hotel is very old. you need to do a renovation
Breakfast and location was good
Stayed in March 2024
Reviewed: March 21, 2024
Barry
United KingdomNoise from main road.
Rooms
Stayed in March 2024
Reviewed: March 18, 2024
Bryant
Costa Ricait was very antique, the elevators weren't always working and the shower was a little slippery.
the hotel had a very good location, there was a metro station in the corner, the room was very big and the bathroom very comfortable.
Stayed in February 2024
Reviewed: March 18, 2024
Gatis
LatviaAlready old building, renovation is needed. Almost no water pressure in 5th floor. As hotell is on main street then plenty loud also in room. Maybe for one night is ok, but for longer period Inwould recommend other hotell.
Good location, easy access to train station few minutes to walk. Also main shopping street in two minutes available and 15 minutes walk to center. Breakfast is good.
Stayed in February 2024
Reviewed: March 17, 2024
Ints
LatviaIf you want to fill the old year hotel charm, this hotel is for you. Im staying in the hotel for years and always return. Nice location with good conections.
Stayed in March 2024
Reviewed: March 15, 2024
Guy
Belgiumbreakfast was simple and coffee not tastefull
big room,larger dan expected ,but the windows need better isolation against the street noice due too the trafic on the boulevard Location was top
Stayed in March 2024
Salem, USA
Horní Planá, Czech Republic
Motobu, Japan
Zixing, China
Playa Blanca, Spain
Milan, Italy
Tourlos, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content