The zone is front of the hotel is full of work constructions, this is nothing against the hotel but it is good to know that the views from the street are not good.

tiny but nice gym, breakfast was incredible and even though there is a spa we didn't have time to try it but definitely will try next time. Beds were super comfy and the room was amazingly big. The toilet is in a separate bathroom (inside the room) which is great for families haha.

Stayed in March 2024

There is the road work around hotel

Great location

Stayed in April 2024

The area was under construction so it did sometimes get noisy if the window was open.

We only had breakfast was but it was great value for money. The hotel was only a 5 minute walk from the train station which was really helpful and only a 20 minute walk from the city centre. The room was very clean and perfectly made up for us every day. The staff were all very lovely and our train didn't leave until late and we were allowed to leave our luggage with them after check out and be able go explore some more of the city without having to worry abour our suitcases.

Stayed in April 2024

No restaurant. Neighbourhood is a bit downtrodden.

Proximity to Midi Station

Stayed in April 2024

Outside the hotel the street was extremely disrupted with road works and so much rubbish everywhere especially outside the train station

Super clean hotel

Stayed in April 2024

At the moment lots of builxing work close to hotel

Hotel wa good close ro brussels main train station

Stayed in April 2024

Major long term road works in front of the hotel. Did not feel safe walking 20 minutes past much rubbish many empty broken window buildings to reach Brussels square and historic tourist centre. We arrived 1 hour early and asked if it would be possible for an early check in - the woman at reception said our room may be ready in half an hour so we waited. Others arriving after us were allowed in early but we were not given our key until 2pm exactly, not a minute earlier. She didn’t care and said staff have an order of cleaning rooms and she couldn’t do anything about it. I found it hard to believe that not 1 twin room was ready early when many double rooms seemed ready for others early. She was a sour start to an otherwise pleasant stay, would not recommend staying here again due to her lack of empathy and ‘ghetto feeling’ location

Large nicely furnished room with large shower and bathroom. Delicious buffet breakfast

Stayed in April 2024

Breakfast ends 10 am. 10.30 would be appreciated.

Stayed several times. High quality clean friendly staff.

Stayed in April 2024

Nothing.

The room was very spacious for just two people. It was clean and had everything we needed. The hotel is conveniently located close to Brussels Midi/Zuid station.

Stayed in April 2024

I can not remember anything that did not go well.

The fact that I kept the hotel on my shortlist for future stays, implies that all went well.

Stayed in March 2024

The location. Whilst convenient for the rail network, it was in an area that was undergoing extensive regeneration. The hotel was a short walk (10 mins) to the centre of town which was great, but the walk to and from was not the best. On our way home that night, at times it felt unsafe.

Hotel was great. What you would expect from a Mercure. Staff were friendly and helpful. Rooms modern, clean and well presented. Great little bar area which served a good selection of beers, wines spirits and food (pizza). There are pleasant gardens to rear of hotel.

Stayed in April 2024

The area isn’t amazing but such an easy 1km walk into the city centre which we loved.

The hotel itself was clean, modern inside, great facilities and a wonderful breakfast. Staff were lovely and the rooms were great.

Stayed in April 2024

Shower on second morning was luke warm

Lovely clean room. Beautiful jacuzzi and sauna facilities.

Stayed in April 2024

Location far from city center and view was of construction site. But close to train station which was a bonus.

Modern and clean hotel. Friendly staff. Comfy rooms.

Stayed in April 2024

Location

The hotel was very good and all the staff were friendly.

Stayed in April 2024

We chose not to have breakfast as felt it was over priced

5 minute walk from Eurostar and about 20 minute walk to Grand Place so excellent location. Room was ready for an unexpected early check in and check by 12pm is a great advantage. Staff were amazing and very polite. Hotel, facilities and room all clean and well maintained. Room was spacious and equipped with toiletries and hair dryer, tea/coffee and water. Heavy black out curtains stopped the early morning sun getting in! I was worried about the building works right outside the hotel and the noise in the morning, but none heard. We didn’t use the gym or spa but went to have a look and they looked great.

Stayed in April 2024

The wellness wasn’t working and I had planned to spend time there. It was one of my weight in my choice for this place it was the wellness. Unfortunately I didn’t concrete it.

The room is comfortable, large enough and clean. The toilet is nice as well.

Stayed in March 2024

Parking, unavailability of coffee machine

Location, prize, cleanliness, room interiors

Stayed in March 2024

There are some works on the street cross the hotel and of coourse it doesnt look nice.

Location is perfect. 4 min walk from midi station and 20 min walk to La Grand Place

Stayed in April 2024

We loved the hotel so very few negatives to report, but being hyper critical, the pillows are synthetic for obvious allergy reasons, but they don't offer enough support for us, so we struggled with neck ache initially. We would prefer a bigger TV as the one in our room felt tiny given the wall space available, and we are used to a much bigger screen at home! At least there are some English channels available if you don't have a streaming facility like Netflix to connect into the HDMI port, as we did. The immediate area around the front of the hotel looks very dirty and uninviting due to the major Metro station development project on the doorstep, so it feels rather rundown, but there is nothing the hotel can do about that really, they have to endure it until completion. Once inside however, you are not aware of the deafening works going on outside, so don't let that put you off. We will definitely stay here again when we return, as it is welcoming and good value for money.

The hotel doesn't look much from the outside, and the roadworks can be challenging to navigate on your first day, however, once inside, the hotel is really very good. The staff are very helpful, efficient and friendly, and the interior looks modern and clean. Our room was spacious and clean, the bed was comfortable (despite flimsy pillows) and there was a good size safe in the wardrobe for valuables. The nice big shower and kettle for hot drinks gave us all we needed for a comfy basecamp from which to explore Brussels. Great blackout curtains make for a good night's sleep in the dark, and during the day mesh curtains allow light in, yet maintain full privacy. There is a lovely big jacuzzi to relax in down in the basement, as well as a sauna, steam room and even a gym for the more energetic guests! There is a nice reception area with bar, spacious rear courtyard seating area, and some basic food options like pizza if you don't want to venture out - but there are two great steakhouses literally round the corner if you have time - they are open late and, unusually, don't sell alcohol which we found odd but refreshing as it keeps the cost down! Location wise the hotel was perfect for us, as we took Eurostar from London direct to Brussels-Zuid Midi station, which was quick and easy, and the hotel is only a five minute walk from the very large station, as long as you exit from the correct side, and walk straight through the centre of the bus terminal and cross the main road at the zebra crossings to get round the roadworks. If you go any other route, like we did on arrival, it is a bit hazardous with luggage and took much longer, especially unwelcome as it was raining! Due to an early start, we arrived a couple of hours before the check in time, but the staff were very accommodating and let us check in straight away which was a great help and allowed us time to settle in and chill out before venturing out to explore.

Stayed in March 2024

The view in front of the hotel

The Location, room spacious & cleaned

Stayed in March 2024

Construction project in front of hotel which will be finish

All is ok thanks for hospitality

Stayed in March 2024

The location is really messy. Everything under construction and I am sorry to say this but I didn’t really feel safe around.

Very clean and comfortable, I loved the room.

Stayed in March 2024

A pity about the extensive disruptions caused by building the new metro station close to the hotel. It’s not the hotel’s fault, but access was a bit restricted.

Close to Bruxelles Midi station.

Stayed in March 2024