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  5. Reviews of New Hotel Charlemagne

Reviews of New Hotel Charlemagne

Boulevard Charlemagne 25-27, 1000 Brussels, Belgium

#135 of 193 hotels in Brussels

Guests' Choice

Review Score

Based on 390 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.4

  • Staff

    8.5

  • Value for money

    7.3

  • Free WiFi

    8.2

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Showing 1 - 25

  • Reviewed: March 19, 2024

    7.0
    Overall, the location and comfort of the bed and shower takes over the small negative details.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights

    The extra cover was looking a bit old and used in the wardrobe. One may be distracted by dark colors of decorations and rather old furniture in the bar, but it is usual for old Belgian buildings.

    Comfortable bed. Refurbished twin room. The smell of the moquette was a bit oldish however, but the bathroom and everything around was renewed and clean. The staff was very helpful and kind!

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Renovation is needed urgently

    Location

    Stayed in March 2024

  • Reviewed: March 8, 2024

    7.0
    Nice people in the service desk
    • Solo traveler
    • Business Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not working phone Not working locker Cleaner step in the room after knocking Very noisy aircondition

    Room Service desk

    Stayed in March 2024

  • Reviewed: March 8, 2024

    7.0
    Pleasant stay with a good vantage point from the room!
    • Business trip
    • Solo traveler
    • Business Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel in general could do with some refurbishment. Hot water for the shower was merely warm.

    It was a pleasant room to stay in. The room was warm, clean and quiet and had a good view of the scale of Brussels from the hotel room's vantage point. The bed and pillows were comfortable and had a good night's sleep.

    Stayed in March 2024

  • Reviewed: February 21, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights

    Very calm, very friendly staff. Excellent location to get to the European institutions.

    Stayed in February 2024

  • Reviewed: January 25, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathtub broken and toilets leaking the first night I arrived Stains on the new sheets Old and dirty carpet Much noises during the night The overall : dark and old room

    Great location for work

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    All in all it was a great hotel
    • Leisure trip
    • Solo traveler
    • Business Double or Twin Room
    • Stayed 2 nights

    Breakfast was a bit expensive

    Great location and safe a safe neighbourhood

    Stayed in December 2023

  • Reviewed: December 26, 2023

    8.0
    Comfortable and good located.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Frigobar didn't work. The adjustment of the hot water was a little difficult. Plus, we needed to open a bottle of wine and they didn't have an opener (!?).

    Location is fine. Very close to a good area of restaurants. The hotel is comfortable. The room is very cozy. Bed is great. And even though it's close to the center, it's a silent area. Good to sleep.

    Stayed in December 2023

  • Reviewed: December 24, 2023

    9.0
    Good for 1-2 nights on a business trip
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night

    There are few sockets next to the bed for charging the phone and for the bedside lamp.

    The staff is very helpful. It is in a great location if you have business around Schuman in Brussels and you are short on time. Unfortunately, I had to check out early, so I didn't have a chance to try the breakfast.

    Stayed in December 2023

  • Reviewed: December 10, 2023

    8.0
    Comfortable stay in the Schuman area
    • Business trip
    • Solo traveler
    • Business Double or Twin Room
    • Stayed 1 night

    The facilities are a bit old and also very dark (lack of natural light).

    Good location, very close to the main EC buildings, also restaurant street and anything else needed for comfortyable stay in Brussels (Easy to reach by train from the Schuman airport)

    Stayed in December 2023

  • Reviewed: December 6, 2023

    8.0
    Very Good
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom

    Location Breakfast Room

    Stayed in December 2023

  • Reviewed: November 22, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 4 nights

    Wi-fi connection could get lost sometimes. The hotel was very busy at the time I stayed there and only one person at reception desk was not enough.

    Placed near Schuman train, metro and bus stations, in immediate vicinity of European institutions

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    Large and comfortable room
    • Business trip
    • Solo traveler
    • Business Double or Twin Room
    • Stayed 1 night

    Very few power outlets.

    Large, quiet and comfortable room, albeit showing some wear and tear. Comfortable bed. Good breakfast. Convenient location near Schuman railway station and many EU buildings.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    large rooms, close to metro, calm and good environment, restaurants close by, private free parking

    Stayed in November 2023

  • Reviewed: October 27, 2023

    8.0
    New Charles Magne Hotel, 19 years after is a good hotel to stay in Brussels.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No portuguese chanel

    Good breakfast, good room, in a central part near the office Commission.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    The fact that there was no microwave in the rooms

    The location was very good, it was less than 2 minutes walk from the station.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    Travel with the gang
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel looked kind of oldish and the lift where very small and tight

    Location was fantastic. It was near to the European Committee

    Stayed in October 2023

  • Reviewed: October 4, 2023

    8.0
    Spacious clean room in the European Quarter
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is not good value, old croissants, no fresh bread. Cheese was frozen. There are some nice Italian coffee places around so that was much better. Not open on Sunday though

    Good location near metro station and all the EU buildings and a nice park.

    Stayed in October 2023

  • Reviewed: September 28, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    More attention should be given to the cleaning of the bathroom !!! I Was not what I expected from a 4 start hotel bathroom.

    Great location, staff at reception very kind, good size rooms and comphy beds. I had a pleasant stay !

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    Excellent stay near the EU-offices
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights

    This hotel fully (just) met my expectations - price quality is right and has a great atmosphere. So, no complaints although the breakfast could have been better. The room has just enough luxury and since the neighbourhood is great you will have just enough for a good stay for a few working days.

    very friendly hosts which definitely adds to the good atmosphere in this comfortable hotel with a boutique character! Room is not spacious but comfortable and adequate. Location is perfect when visiting the EU, close to public transportation and has a wide choice of restaurants in the neighbourhood

    Stayed in September 2023

  • Reviewed: August 28, 2023

    8.0
    Overall ok
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room didn’t look as advertised, outdated, view was into some kind of roof and an apartment building, no iron

    The area is great, price is reasonable, almost all amenities available.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was very comfortabel. Nice walking to the city center

    Stayed in August 2023

  • Reviewed: August 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The carpets on the floor seems so dirty.

    The location. Free parking. Friendly stuff.

    Stayed in August 2023

  • Reviewed: July 19, 2023

    8.0
    Nice location very clean and great staff…the only conplaint was the mattress but definitely will be back
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The matress

    The location

    Stayed in July 2023

Showing 1 - 25

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