Hoogpoort 52, Binnenstad, 9000 Ghent, Belgium
#40 of 58 hotels in Ghent
Guests' ChoiceBased on 651 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
9.5
Facilities
7.8
Staff
8.5
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 16 April 2024
Pijnacker01
NetherlandsExpensive rather simple breakfast
Location, clean place
Stayed in February 2024
Reviewed: 6 April 2024
Adele
United KingdomRoom a little basic but it was clean.
Excellent location, staff very friendly and helpful. Room was clean.
Stayed in April 2024
Reviewed: 6 April 2024
Shaun
United KingdomPillows weren’t too comfy.
Surprised to find we had booked a room with an adjoining second room for the kids. Private sauna nd steam which we could introduce the kids to was fun, swimming pool was not in use.
Stayed in April 2024
Reviewed: 2 April 2024
Nam
South KoreaWe had half eaten pasta in the fridge when we arrived which was a bit shocking.. Water pressure week in the shower, but it wasn't a major issue.
Perfect location, old but well managed. All staff were friendly. Parking was narrow but still very secure.
Stayed in March 2024
Reviewed: 1 April 2024
Alena
BelgiumA bit noisy.
Let us check in a bit earlier. Very clean.
Stayed in March 2024
Reviewed: 21 March 2024
Albert
NetherlandsOne towel with rusty spots, soap dispenser broke. Very noisy outside so we ended up closing the window.
Location
Stayed in March 2024
Reviewed: 21 March 2024
Estelle
Belgiumexecutive room : bigger but looks old the cream to put in the coffee was expired no glass to drink the water (offered in the small frigde) no conditionner with the shampoo
wellness : hammam and sauna was nice very good location, close to the city parking
Stayed in March 2024
Reviewed: 11 March 2024
Maria
United KingdomRoom was uncomfortably warm! Thermostat didn't do anything to cool room down, even with an open window. Could hear noise from ?the street until 4am. Receptionist who checked us in didnt mention facilities. Only found out because we heard them being mentioned to another guest. Would have been nice to use the sauna.
Location was perfect. Property has parking which was handy. Good breakfast. Hotel was clean, generous with towels.
Stayed in March 2024
Reviewed: 9 March 2024
Stefano
LuxembourgNothing
Position
Stayed in February 2024
Reviewed: 3 March 2024
Barry
United StatesNothing
Good location
Stayed in February 2024
Reviewed: 19 February 2024
Chiara
LuxembourgRoom was not up to the Novotel standards we were used to, although clean and not missing any essentials. Kids stayed in a sofa bed whose linen were stained (probably just old), room temperature was far too hot and could not be adjusted (it was too late in the night to call someone for checking).
Super breakfast and cleanliness of the rooms, smiling and helpful staff. Great location and public parking a few steps away in case the private one is not available.
Stayed in February 2024
Reviewed: 18 February 2024
Richard
United KingdomCentral location
Stayed in February 2024
Reviewed: 17 February 2024
Maarten
Netherlandsno slippers in room but were provided later by staff
central, good value, quiet
Stayed in February 2024
Reviewed: 11 February 2024
Alain
BelgiumThe Restaurant is no longer open in the evening
Location was goog
Stayed in February 2024
Reviewed: 11 February 2024
Adriana
PortugalThe attention to detail in cleaning.
Location
Stayed in February 2024
Reviewed: 9 February 2024
Nataliia
SpainThere is no restaurant (but its mentioned on booking there is one) well, its not working (perhaps temporarily). So if you font feel like going elsewhere to eat there is no option. I expected the gym to have at least some equipment but these were only cardio machines.
Its a decent hotel. The location is great - right in a city center, with beautiful architecture around and plenty of restaurants.The room was very quiet too - no noise from the street and pretty clean.
Stayed in February 2024
Reviewed: 5 February 2024
Michael
Switzerlandroom would need some renovation
location perfect in the center of the city
Stayed in February 2024
Reviewed: 1 February 2024
John
United StatesHotel breakfast was overpriced, so I declined it. Inconsistent cleaning times (one day the room wasn't made up until the late afternoon). Small, awkward shower was less than ideal.
Located smack in the center of the city, so ideal for sightseeing and exploring Ghent by foot. Large room. Lots of restaurants and shopping in the adjacent streets.
Stayed in January 2024
Reviewed: 1 February 2024
Tom
United KingdomRoom was quite hot
Centrally located
Stayed in January 2024
Reviewed: 21 January 2024
Saeesh
NetherlandsBreakfat location
Stayed in December 2023
Reviewed: 6 January 2024
Riri
IndonesiaNothing!
LOCATION! Very conveniently located close to the heart of Ghent. The staff were also very nice, the check in was easy to do. The room was spacious for the three of us. Bed was comfortable. The room was also very clean and quiet. And we actually liked the separate toilet and bathroom, so practical!
Stayed in December 2023
Reviewed: 2 January 2024
Lilani
NetherlandsTop location for Christmas market trip
Stayed in December 2023
Reviewed: 31 December 2023
Cristina
SpainSmall room, a bit old
Location
Stayed in December 2023
Reviewed: 30 December 2023
Manuel
BelgiumI was expecting restaurant service not only bar
Stayed in December 2023
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