Sink blocked. Light dont work propely.

Stayed in February 2024

The lights were not working, TV was working but not the lights.

Great location in Brussels city center. Access very easy with codes to open all the doors.

Stayed in December 2023

The elecricity sockets and most of the lights did not work The floor was destroyed It was rather cold in the attico room

Location

Stayed in November 2023

The property wasn’t clean enough. The property at the time of booking had in the room description air conditioning mentioned but there was none. On raising was informed I didn’t book any but I did send a screenshot of the details. No luck, no fan either. We kept the window open otherwise it’s suffocating but window is a fire escape that means anyone can climb into the room from there. No toiletries or soaps provided.

The location of this property was quite close to central station. The checking instructions were good. The bed was comfortable and all the furnitures were good.

Stayed in August 2023

Varios items broken, shower door, one of the balcony doors, socket was broken Door had been left open when we arrived

Location, balcony

Stayed in August 2023

Decor definitely needs a refresh, as it’s tired, even though it is not dated. Beginnings of mould in bathroom. Cleaning needs much improvement. No mattress and pillow protectors.

Amazing location. Easy (automated) check-in/out. Sizeable room with en-suite. Air conditioning Comfortable bed

Stayed in August 2023

AC didn't work, out of service...

Stayed in August 2023

no remote control TV no wifi

ok

Stayed in August 2023

I spoke to customer service because I needed access codes that I hadn't received beforehand, and the person I spoke to on the phone was very unpleasant and hung up on me.

It was Clean

Stayed in June 2023

As there is no reception there is no extra option to left the luggage at the place while you're looking at the city, so be sure you find a place around for the money. We had a TV in the room but doesn't seem was working. We wanted to ask the management about it, tried to email them, message on booking or whatsapp but no answer. We got a message the day after on the booking app that looked like an automatic response generated from an AI but not an answer or mention to the previous message. Not really the great experience ever but for one night was ok.

Close to the city cente. Easy to go around.

Stayed in April 2023

The room was really cold, even if the AC was set on a higher temperature.

Very good location, central one and close to Grote Markt and all touristic points.

Stayed in March 2023

no wifi, horrible customer service… doesn’t do what they promise, difficult to get to speak to someone, and when you do, they cut you off. the room has ZERO ventilation. no heater, so since it’s middle of winter, we were freezing at night as the big windows covered with ice. imagine how hot it will be in summer… only one small rubbish bin in toilet and no extra bin liner. they don’t clean until checkout, so bring your rubbish with you each time you go out

location!

Stayed in January 2023

Broken things

Room in the attic

Stayed in March 2023

location

Stayed in February 2023

no lighting or radiators in room and had to pay to change towels to

bed and shower facilities were fine for the prices

Stayed in February 2023

Room and the toilet is separate

Location

Stayed in February 2023

not a hotel, even though advertised as one. Impossible to contact owner, sent multiple emails and messages with no replies

great location

Stayed in December 2022

Tv did not work properly, Wifi couldn’t work from the room and had to go to the door to have some signal. In the pictures, there was a bath tub but in the room it was a shower and there was not any amenities like soap except one shower/shampoo thing in the shower. Because it was holiday season, we paid 100€ per night and it definitely didn’t worth it.

The location, it was near the center and main attractions. The host sent a message next day and asked how our stay was going. the check in was easy, all we had to do was getting the keys from the locker box.

Stayed in December 2022

Don’t trust the pictures. All the items are there, but the photos are extremely generous in portraying it. Also no kettle and mugs for coffee.

Excellent location

Stayed in December 2022

it was really cold

Stayed in December 2022

No soap

Location was good

Stayed in November 2022

The check in was confusing.

The location was excellent.

Stayed in October 2022

Sadly the wifi was working at all in the whole stay at the hotel. The staff is unpleasant and useless. They hanged out on me the three times I called because we needed to work one or two days which we could not because there wslas no Wi-Fi at all. There was water coming from the AC and was making a lot of water on the floor that we had continuosly cleaning with only one floor towel they left us. Reported it as well but no one came and cared about it. The room is cute but not confortable at all. You enter the room trought the bathroom. I don't know if this was a design thing but it is not useful and comfortable at all. The bathtub is not necessary and the glass covering the tub was moving outward making the water go to the floor. The bed position was bad since there was not enough space in one side for the other person to wake up. It is a nice concept but really not useful.

The location was great. Really in the center and all at walking distance. I liked the room simplicity and the bed was confortable. The AC and heating were working very good.

Stayed in November 2022

Theres no kettle, wifi signal is very poor.

location and the comfort plus the windows overlooking the streets.

Stayed in October 2022