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Nieuwebosstraat 1, 9000 Ghent, Belgium
14 August 2016
눉Breakfast had a good range of items but when we arrived there were flies all over the exposed food which was quite off putting. Also was rather expensive for €12, wouldn't buy it again.
눇Excellent location, very close to the centre. Hotel has a lovely layout, staff were very friendly and comforting. You are able to rent bikes at the property which we found very useful. Rooms were very big, bathrooms were modern and clean. All round very comfortable place to stay for a trip in Ghent!
9 August 2016
눉This place had used towels on the floor and no sheets/linen on the bed. This establishment does not deserve to be labelled a 'hotel', and would barely qualify for the status of a hostel. Check-in CLOSES at 2pm. I was sent an email a couple of days before arriving to tell me this. Instructions were also sent on how to get to the room of the hotel. I inquired about parking but because I was told that no parking was provided at the hotel we took a train. Finding our room in the hotel's labyrinth of dark passageways was a little bit of a challenge, and our room was located up a flight of stairs labelled 'PRIVAAT'. I was told via email that a key would be inside the room, but there was no such key. The room was open but we could not lock our belongings in there so I had to stay in the room with our luggage while my wife went to get food. We had tickets to watch a local football match but could not go, and reservations to eat in a restaurant but could not take them up. Our evening was ruined at considerable expense. We emailed the hotel but had no reply until the next day, by which time we had checked out. The hotel room was a disgrace. There was no bedding provided (even a hostel, where you have to make your own bed provide sheets). Used towels were left on the floor of the bathroom, and open drinks were left in the room. The room did have excellent wifi but when I logged on to email the hotel to ask that we be provided with a key and bedding I received no reply until the next day. I have been to 140 countries and this is one of the worst hotels I have stayed in. The beautiful city of Ghent deserves better. Come here, but find a proper hotel.
눇The bed had a mattress.
14 August 2016
눉Cleaning could be better, unfriendly staff, breakfast quality was doubtfull, little too much money for the quality provided
눇Good location, nice room and bathroom
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