Can improve the breakfast

Excellent location and great ambience

Stayed in April 2024

some spaces need refurbishment.

Comfort and size of the room were great. Also the gym center and spa were quite handy. The restaurant is excellent and convenient for meetings.

Stayed in March 2024

The hidden charges, I believed that I was booking a hotel with a spa. But when we used the spa/pool we were charged €36 each for 2 hours worth of use. Now this was not explained to us by either the reception desk or within the spa itself.

The location was very good. The hotel was nice and quiet. Our room was very nice.

Stayed in March 2024

The bar needs to be extended as it gets full easily.

The atmosphere and the staffs were attentive

Stayed in February 2024

The bedroom and the lobby need updating in ly opinion. The furniture are a little bit dated. A bit of refurbishing and interior design… especially for a 5 stars.

The location, the bathroom, the breakfast

Stayed in March 2024

Top Location, top Service, top Staff

Stayed in February 2024

Every thing was perfect, please keep going.

Every thing was perfect comparing with the limited choices and luxary stays in Europe generally, but here you will find great and welcoming staff, wide spaces to move around, lovely breakfast and staff, the location of the hotel is great and near to lots of what you need as a tourist or visitor, i recived a small box of chocolate at the night of checkout as goodbyegift with kind words. I would stay again for sure if i visited Brussels another time.

Stayed in February 2024

breakfast very busy, slow service

nice hotel at good location, large rooms

Stayed in February 2024

Nothing.

Location of the hotel is perfectly situated for doing some shopping. Great breakfast, even late, for all kind of tastes!

Stayed in February 2024

Room service food and breakfast were not great, especially for the price.

Stayed in February 2024

Fitness included. Spa services and this also includes steam room, sauna are charged separately.

Room, breakfast, friendly staff.

Stayed in February 2024

Good location and excellent service. I will be back in the same hotel next time in Brussels.

Stayed in January 2024

The food on the al a carte menu is was not cooked to the standard I expected.

The rooms are amazing

Stayed in January 2024

Nothing, everything was great.

The room was large and clean and luxurious. It had a lovely view and all amenities. It was a high quality room.

Stayed in December 2023

The bar is not autumn good for such a hotel. We brought a beer with a lot of white sediment )))) said we have problems with the machine )))) was strange and in principle the service is not very good in the bar.

Good hotel. Good bed. Good location. Good breakfast. Convenient car parking

Stayed in January 2024

Not many amenities/ entertainment facilities in the hotel

Great and varied breakfast In house restaurant and bar

Stayed in December 2023

Maybe getting a reservation for the pool was not that easy. Reservation needed, but nobody picked up the phone…

A touch of class

Stayed in January 2024

The reason we booked this hotel was there is pool as we had our 12 year old with us. After arrival we learned that the pool was adults only and incurred an additional charge of euro 35 pp to use. The hotel and booking.com needs to make this very clear as we paid a lot extra to stay at a place with a swimming pool and we were all very disappointed.

Lovely luxury hotel with old school charm, good location, the room was large, the bathroom lovely, all in all a comfortable stay

Stayed in December 2023

The place lets itself down on small stuff. First night could not turn heating off... second night couldn't turn it on! There are clearly some issues with old infrastructure. Also little things like no face flannels in bathroom until day 3! Plates left un-cleared and in corridor. Poor in room entertainment.. old clunky TV system ... no internet channels... and could not connect to our own devices.. kept asking for on screen codes that never appeared.

Staff were excellent and breakfast buffet is great.

Stayed in December 2023

Ive stayed several times because I like it a lot. The bathroom of this room seemed to be a little older

The bed

Stayed in December 2023

Some staff did not speak good english, just french

The building, the decoration, the rooms, the location

Stayed in December 2023

Location

Stayed in November 2023

The room was superficially clean - under the furniture we found personal item presumably from previous guests. Breakfast was OK but not on par for a high-end hotel in terms of quality and selection. The breakfast room was a little small and was always busy. Room service was poor.

Overall, a good hotel with a relatively central location. Concierge and Reception staff were friendly. Good facilities and a nice if pricey bar

Stayed in November 2023

No hot water in Junior sweet someone came and fixed it when I tried to run a bath for the baby no hot water again. Had to change rooms at 9 at night. Breakfast was not 5 star worthy unfortunately looked quite short staffed and had to wait for lots of things to keep being brought out.

Pleasent staff very helpful.Beautiful building and comfortable bed.

Stayed in November 2023