The service from bar and waiting staff, whilst very polite and helpful, was very slow and most of the orders we placed had something missing when it arrived. I can only assume language barrier issues as we tried French where we could and whilst all of the staff spoke some English mistakes can be made. On a personal note I loath memory foam mattresses and in a warm room it was unpleasant as the air conditioning was inefficient.

I liked the decor, facilities and the size of the room. Parking was plentiful and the bar and restaurant had plenty of choice. Very easy access to the motorway.

Stayed in April 2024

Nts

Nts

Stayed in November 2023

Good restaurant and helpful staff

Stayed in October 2023

I was surprised at how expensive food was in the hotel

Stayed in October 2023

The breakfast buffet was already quite raided when I came one hour before closure. Many items have not been refilled. any more, which was disappointing. The price for breakfast is too high for what you get.

Room rate was ok and location is close to highway and supermarkets, DIY shop etc. A nice bar also visited by locals. Room was clean albeit small. Shower needs maintenance.

Stayed in August 2023

Steam room smelled moldy Dinner took a while to be served

Clean and spaceous room. Good breakfast Small sauna Nice amnesties

Stayed in October 2023

Breakfast not great - scrambled eggs very raw No complimentary water in room 2 super small towels to bath/shower with Dark rooms Aircon not working very well

Stayed in September 2023

Seemed a bit understaffed this time as no towels in room. Were delivered later

Friendly staff, pet friendly hotel, comfortable rooms

Stayed in August 2023

It was decent and no issues.

Nice and comfortable. Great food and great jacuzzi bath.

Stayed in August 2023

Had a mezzanine room, could get the room cool at night

perfect one night stop on the way from Germany to Le Shuttle. Lovely meal in the restaurant.

Stayed in September 2023

Clean, spacious room. Staff friendly.

Stayed in August 2023

Conditioning system was working poorly.

Nice room, free parking, very good breakfast, excellent dinner at the restaurant.

Stayed in August 2023

Jacuzzi turned on made a lot of noise and with the kids sleeping in the room, we didn't use it as we'd hoped. We ordered room service for dinner and must say that I wasn't much impressed with the quality of the dishes (I had Salmon and husband had steak. Pasta Bolo for kids). The quantity was huuuuge, so I would've rather had less of better qaulity. One last thing, after some time being turned on, the air conditioner was dripping condensed water. We had to turn it off or otherwise the entire carpet would be soaked.

The jacuzzi met our expectations and we made full use of it. First it was the kids turn and I wish it would fill up quicker, but still they enjoyed even the filling up process. THe playground with real fine sand resembling a beach bar was a pleasant surprise. Breakfast was good and the coffee was excellent.

Stayed in August 2023

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It's clean, big restaurant and the rooms are clean!

Stayed in August 2023

The hamman seemed to be out of service with no staff on site to provide support and our room had a repeated compressor sound that was quite annoying.

The hotel staff was very pleasant, the beds were comfortable and the room was nicely equipped. The sauna and pool were great and the summer terasse was a real treat.

Stayed in August 2023

It's a little bit out of the centre of the town. Not a criticism, just a fact to note if you dont like walking.

A very good hotel indeed, with a small outdoor swimming pool and a very nice restaurant with lots of tables in the open air. Very good and plentiful breakfast. Comfortable room with everything necessary including a kettle, safe and plenty of pillows. Staff helpful. Not a town to stay in for long but for a one or two night stopover if you are driving it is ideal. Right next to the Darcis Chocolate factory/museum/shop which is a bonus as their cakes, macaroons and chocolates are excellent and the museum very interesting.

Stayed in August 2023

issues with waiter on last night

attentive staff.

Stayed in August 2023

The neighbourhood, and indeed the whole town of Verviers, seemed sadly down-at-heel.

Quite what the town of Verviers has done to deserve such a superb hotel I do not know. The conversion of an old railway building was very stylish, the room was quiet, large and comfortable and well-equipped, and the bed very comfortable. Excellent breakfast and a good evening meal in the restaurant.

Stayed in August 2023

The only thing that we didn't like was that the bar was very noisy indeed when we were there for a pre-dinner drink. When we went to the restaurant it was very much better and we could enjoy our meal.

Hotel Verviers Van Der Valk met all our expectations. We were a group of four people - all senior citizens in our 70's so we wanted convenient on-site parking, and on site restaurant for dinner and breakfast, comfortable rooms and wi-fi connections. The breakfast was excellent. Thank you.

Stayed in August 2023

Food good

Stayed in July 2023

Many equipment are unused and not clean especially the coffee maker etc

Heritage property

Stayed in July 2023

The AC is the room took a while to come on and wasn't very cold. I think the room was also a little overpriced for the quality and being more towards the outskirts of the city.

There was ample parking and checking in/out was quick and easy.

Stayed in May 2023

Slightly chaotic breakfast set up but the breakfast food itself was good.

Large comfortable room, nice evening meal. A great place for a stopover on our way to Southern Germany.

Stayed in June 2023

options AT BREAKFAST COULD BE BETTER

GOOD HOTEL, QUIET ROOM CLOSE TO A SHOPPING CENTER AND TRAIN STATION

Stayed in June 2023