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Based on 85 apartment reviews
Value for money
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Showing 1 - 30
January 16, 2017
눉WiFi could be better a bit
눇Very friendly personal Excellent meal (breakfast is just .. perfect) Well heated houses in the winter Quiet place - if you want to have a good sleep and rest - it is really quiet. Comfortable enough for a family with kids Available parking place Very clean
January 8, 2017
눉the quality of the furniture and bathroom is quite low. we had two problems in 5 days with the pipe of the bathrooms even if quickly repaired by the staff. the cleaning of the villas is only partial and they don't clean the kitchen and don't make the beds (only when change the linen). pets are welcome but they charged us with 5 euro per day even if this was not wriiten in the booking reservation form
눇villas are very large and comfortable with a great living room, kitchen, bedrooms, terrace and also the cheminet. the whole area is nice with garden and kids area. the swimming pool and sauna are very good. breakfast is nice with a lot of home made food. the staff is nice and very friendly
September 27, 2016
눉It would have been better if there were a little more house-hold stuff and maybe additional pillows and blanket for the sofa in the living room. But this is more like a wish for improvement. Otherwise we had everything we needed.
눇The villa was great! We used the fireplace and it made our stay really nice, cozy and romantic - watching TV next to the fireplace and drinking wine. The internet was fast. Everyone were really helpful. The place is nice, quite, clean air and beautiful mountain view. It was a wonderful stay and we will definitely go there again.
September 15, 2016
눉At first we got wrong address and it took very long time to find the villa. When go out to walk the owner shout and followed with his dog my friend, who has serious brain damage and who was really disturbed. In addition, the gatekeeper took photos of me (customer) with the camera when I was walking with my dogs in the area. The last morning the owner came with the cleaning woman to check the villa at sharp 8:00 am. even we hadn't pack yet. The cleaning woman check the villa and the owner checked MY CAR. After that my dogs were very scary for hours. The best moment of your holiday was when we were given permission to leave. We were the only guests in the area, and I do not no wonder.
September 15, 2016
눉As mentioned above it was a shame that the pool was a bit chilly but understandable based on how many guests. Also there were no toiletries other than soap despite Booking.com's promise of free toiletries. Wifi was ok but a but patchy.
눇Very quiet location about 15 minutes walk from supermarkets and restaurants. Great views over the mountains. 24 hour security. Previous reviews mentioned being charged for wifi but we weren't. Booking.com definitely says free wifi. The swimming pool is lovely but was just a bit too chilly during our visit. Can't blame them for not heating it when there were only 4 guests on the whole development. The staff are very friendly and helpful. Properties are mostly 2 bed/2 bath villas with sitting room and kitchenette. Lots of space and very clean. If there only 2 of you then one of the bedrooms and bathrooms is locked. Lovely to have a bath too for a good soak after hiking.
September 7, 2016
눇The villa was spacious, nicely furnished and absolutely clean. Very nice swimming pool, and breakfast was great, made and served with love and care. Very friendly and polite staff, courteous, and with perfect approach. Thank you Vladimir and Natalia! Looking forward to stay at Castle Lodge again.
August 26, 2016
눉The biggest con of the lodge was the pool. It was super dirty, we found a bee nest in the walls, it also had an enormous amount of dead insects around the pool. Uncleaned for sure the whole aerea. The sauna was not working through our stay neither the "spa", and the gym was not even existed, its just a photo! The rooms were not also cleaned properly. The wi-fi signal was not strong at all. Poor internet speed and at some point no speed.
눇The staff was excellent and helpfull. The spacious rooms were a pro.
March 15, 2016
눉A few touches that would make the stay even more comfortable were missing (towel mat to step on when you finish the shower, toiletries such as shampoo). Also, if you don't have a car (we did so it was not an issue), it is a little bit of a walk to/from the gondola area. Finally, wifi use costs 5 euro/day (the same as paying the roaming fee to use 3G/4G service on my carrier), so I used my service instead.
눇The villa was very spacious, and the staff was very friendly and willing to accommodate our needs. You can use the fireplace (5 euro for a large bag of wood) or rent a BBQ grill (10 euro). Kitchenette was adequate (a coffeemaker and a microwave or regular oven would be even nicer). Breakfast was good (warning: you have to reserve early the previous day), and the view was very nice looking at both the mountain and the valley. Sauna was very relaxing - indoor swimming pool looked very nice but was too cold for me (regarding previous comments, the operating hours have expanded to 7pm).
February 9, 2016
눉I’d like to have micro-wave oven for longer stay.
눇Quiet place on the edge of town. Villa was great for family vacation. You have personal entrance and parking spot close to it. Villas are equipped with nearly everything one need for short/medium length stay. It’s convenient for ski-trip: plenty of place for equipment. Despite of “remote” placement it’s really not that far from ski-zone. I’d prefer to have a car though. But for those who loves to walk - it’s 15-20 minutes walk without equipment.
February 3, 2016
눉The pool opening hours was not easy. Is opening too late and closing too early. If you want to use it you have to loose all your day.
눇Friendly staff, Nice breakfast not too mach but not poor. Very nice and warm in the room. Heating is on all the time.
January 5, 2016
눉Only complaint is that it would be nice if the indoor pool and sauna closed at 7.00pm rather than 6.00pm, since this does not allow enough time to enjoy it after a day out sightseeing or on the slopes. Having said this, we were not chucked out at 6.00pm and were allowed to stay on a little longer.
눇All in all very good accommodation with friendly staff. Enjoyed the villas with their fireplace and the facilities, especially the indoor pool complex which is massive considering this is not a large hotel.
February 1, 2015
눉Nothing... But additional prices shoud explain before stay...
눇Nice clean and very big villa with nice fireplace Romantic place :) Very nice breakfast prepared with love...
January 3, 2017
눉Wifi connection, food.
October 12, 2016
눉Some smell from the drains.
눇Tranquil surroundings, spacious rooms, good breakfast, staff very helpful, speaks English.
September 14, 2016
눉Unfinished building near your hotel.
눇Everything was great. Great peaceful location, delicious food, big swimming pool... See you next year again!!!
August 9, 2016
눇Very calm and quiet place! Perfect for relax. Large swimming pool - very clean.
July 24, 2016
눇Everything....Thank you, Galina, for hospitality! I hope we will see you again (soon)!
July 2, 2016
February 16, 2016
눇Staff were great and very helpfull. Good space for a young family and parking.
February 7, 2016
눇Fireplace, friendly atmosphere
August 8, 2015
눇The owners were very friendly and helped us in any questions. The breakfasted was wonderful.
April 14, 2015
눇Very spacious and warm villa. It was quiet, clean and everything as expected. If pricing remains the same, will come back again.
February 19, 2015
눇Very clean huge villas with three toilets.. Very big and clean pool.. Really nice view from the room
September 12, 2014
눉Nothing, but a bit far out of Bansko town.
눇The houses were fully equipped and most comfortable. Would certainly recommend them and if possible come again. Good swimming pool and facilities.
March 19, 2014
눉Poor roads near the hotel untidy surroundings satisfied in general so not so many things you could complain about.
눇Fanstastic views really nice staff excellent surroundings elegant fireplace
February 18, 2014
눇Excellent place, reliable and carefull personnel (actually the owners of the place). Very clean and large pool, large yard, excellent breakfast. The price is good as well, but the offer should say clearly that the SPA and fireplace are not included.
February 4, 2014
눉The rooms are cold, the heating units do not heat the place appropriately. Other hotels in the area have better heating.
눇Great spacious rooms with living room, satelite TV with English channels. Breakfast was excellent.
July 6, 2014
눇We liked the cabin very much, the breakfast was absolutely genial.
April 15, 2014
눇All good! Thanks
March 1, 2014
눉Kitchen needs more equipment
Showing 1 - 30
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