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30, Bigla St., Lozenets, 1407 Sofia, Bulgaria
October 4, 2015
눉We booked a private parking space at the hotel on the website because we knew it was very difficult to park in this area, when we arrived and asked where the parking was we were told by reception that they didn't have any parking and to 'park anywhere we could find'. We spent 20 minutes looking and then gave up and drove to a local mall for lunch and shopping. 2.5 hours later when we returned we were just lucky that someone was leaving a parking spot and we drove straight in but we were 2 hundred metres from the hotel with suitcases and bags to carry. The website should not advertise parking if it is not available and the hotel must have had people book parking before but have not removed the advert.
August 11, 2015
눉The whole street was under repairs and even a taxi couldn't get to the hotel (the metro station is at about 300m away). Torn sheets and pillow-slips. There was a hydromassage bathtub in the bathroom which didn't work. Broken mirror in the bathroom. Very scanty breakfast!
눇Very friendly staff. Very clean room. Nice furniture and design.
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