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6 Stara Planina Str., Centrum, 1000 Sofia, Bulgaria
8 June 2016
6 June 2016
눉Lack of additional blanket.
27 May 2016
눉Lack of 24 hour service (because it was a holiday in the country), this is not usual for a hotel of this type and not good for re-encouraging visits from business guests. My room was not clean when I arrived, the bin was full of rubbish from previous guest. In the information book there was a letter from a group visit of more than a month earlier - this meant that no one had checked the guest information book was in order for all that time. Breakfast on the final morning was not as advertised and the waiter seemed unable to understand specific requests, like toasted bread.
눇the actual people were friendly and nice. staff helped whenever they were asked a question. However please see what was not okay.
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