31 Peyo Yavorov Str., 2770 Bansko, Bulgaria
#46 of 70 hotels in Bansko
Guests' ChoiceBased on 101 hotel reviews
8.1Cleanliness
8.4
Comfort
8.3
Location
9.2
Facilities
7.7
Staff
9.0
Value for money
8.4
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 11, 2024
Popescu
Romaniathe bathroom (we can't close the door), the beddings were a little bit "tired"
the position was very good, the same person we always met at the reception was ready to solve all our problems. many restaurants very close, the old town also no far away.
Stayed in March 2024
Reviewed: February 19, 2024
Jonathan
United KingdomGreat value hotel in good location for gondola. Manager was really friendly and accommodating.
Stayed in February 2024
Reviewed: February 16, 2024
Tadhg
IrelandStaff, location, price
The staff were excellent and couldn’t do more more to help and make my stay as enjoyable as could be
Stayed in February 2024
Reviewed: April 4, 2023
Katie
United KingdomWe didn't have a fridge in our room- this would have been good to keep milk in so we could have a decent brew in the morning. I think we could have requested one as there were some in other rooms, we just couldn't be bothered! I'm sure the staff would have sorted this issue quickly.
Cheap and cheerful. Only needed as a base to shower and sleep whilst we were on a 3 day skiing holiday. Interior was dated but exceptionally clean which was more important to us
Stayed in March 2023
Reviewed: March 30, 2023
Ema
RomaniaGreat location and staff. Slave has all my regards.
Stayed in February 2023
Reviewed: March 2, 2023
Jason
United KingdomEverything was good and we had a positive experience.
Rooms were well equipped and very warm along with being clean.
Stayed in March 2023
Reviewed: February 16, 2023
Lisa
United KingdomCould do with chairs on the balcony to sit in the sun,we had a large balcony but couldn't sit out.
Very central and family friendly, basic but done the job and rooms clean.would go back
Stayed in February 2023
Reviewed: February 16, 2023
Alison
United KingdomNo breakfast available.
Traditional Bulgarian hotel & the Christmas lights made it look really cosy. Very friendly & helpful staff.
Stayed in February 2023
Reviewed: January 31, 2023
Olga
United KingdomVery dated and rusty swimming pool
Excellent location, sauna was a bonus, friendly staff.
Stayed in January 2023
Reviewed: March 15, 2022
Lefteris
Greecevery friendly staff, especially richie!
Stayed in March 2022
Reviewed: February 20, 2022
Madalin
RomaniaOther staff speak barely english, jacuzzi water was dirty after a few days
Great breakfast great hospitality by Regi
Stayed in February 2022
Reviewed: February 12, 2022
Mihai
RomaniaRooms a little to cold, pool too cold.
Hotel staff very friendly and helpful, breakfast very good, location excellent( about 400 m to the Gondola). Rooms are nice and clean.
Stayed in February 2022
Reviewed: March 6, 2024
Karl
IrelandNothing. For the price and what wanted, it far exceeded our expectations. I think this is what people forget when they are leaving reviews. If you want to live in a world with rigid rules and pay exceeding amounts for it, then this is not the place for you. Come, relax and enjoy.
Staff were amazing. Everything was so relaxed and free. Very accommodating with every request. The rooms were spacious, cleaned every day. Well equipped and a lovely view from the balcony. Because the friendly, relaxed nature of the staff and place, with the perfect location, we'll 10000% be back.
Stayed in February 2024
Reviewed: March 1, 2024
Mairead
United KingdomN/A
Lovely atmosphere and very friendly and helpful staff
Stayed in February 2024
Reviewed: February 27, 2024
Birlica
RomaniaThe staff was very kind to us. I found clean rooms, beautiful view, many facilities: swiming pool, ping pong table, pool table
Stayed in February 2024
Reviewed: February 27, 2024
Birlica
RomaniaThe guest was very kind with us. I found a very clean apartment and the staffl was very kind to us.
Stayed in February 2024
Reviewed: February 22, 2024
Petar
SerbiaGood location close to gondola
Stayed in February 2024
Reviewed: February 12, 2024
Anthony
United KingdomN/a
Right in the middle of eveything
Stayed in February 2024
Reviewed: February 8, 2024
Hristo
United KingdomNothing
Everything
Stayed in February 2024
Reviewed: January 6, 2024
Katerina
GreeceThe reseptionist!
Stayed in January 2024
Reviewed: January 2, 2024
Christopher
United KingdomRooms need painting and updating maybe but it’s fine for a ski break.
This is a great little hotel. The guys running it are amazing. The atmosphere is very warm. The facilities are great for a ski break. Honest value for money.
Stayed in January 2024
Reviewed: March 11, 2023
John
United Kingdomvery helpful staff,slav catered anything we needed and helped finding us the best value airport transfers and ski hire
Stayed in March 2023
Reviewed: February 28, 2023
Rasa
United KingdomA very limited breakfast choice
It felt abandoned and not looked after. a specially the swimming pool. little touched there and there would of made much warmer and welcoming
Stayed in February 2023
Reviewed: February 27, 2023
Andrew
United Kingdombit tired in places, but that’s the only criticism.
owner was amazing, super friendly and accommodating. top malts to Flav👍
Stayed in February 2023
Lido di Jesolo, Italy
Parikia, Greece
Ko Lanta, Thailand
Makarska, Croatia
Chamonix, France
Itacaré, Brazil
Filzmoos, Austria
Lokva Rogoznica, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content