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2 Al. Penchev Str, 5000 Veliko Tŭrnovo, Bulgaria
12 April 2016
16 March 2016
눉No cleaning at all - we stayed 3 nights and not a single day was cleaned. Restaurant service is beyond any words - we waited for half an hour for french fries and salad. French fries were not served. Salad was brought after more that hour and a half, but different one. One of the days there was little to no food for breakfast.There were not even water glasses. Service at reception was not good either. On leaving they have overrated the stays, which was I should say easily corrected, but caused discomfort. Also, they had troubles with POS terminal and we had to pay cash, which caused another delay as they don't have ATM in the hotel, but we had to walk some minutes to the nearest ATM.
눇The food is actually very good, if it as all there. Service in the restaurant was a nightmare.
5 April 2016
눇Nice stay.Friendly stuff .
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