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29 Cherni Vruh Blvd, Lozenets, 1421 Sofia, Bulgaria
September 22, 2015
눇The hotel is family owned. The owners live at the property & treat their guests like welcome friends. The rooms are comfortable (especially the beds), well equipped & relatively spacious. The shower was gorgeous & roomy. The breakfast buffet offered everything from omelets to bread pudding, & coffee from a professional espresso machine. The hotel is close to Sofia center, across the street from a big park & an upscale mall if one is interested.
September 22, 2015
눉Dodgy TV signal
눇Helpful friendly staff aside from customary initial Bulgar awkwardness/ lack of welcome greeting & eye contact & smile. Sightly kitsch & showing a bit much character, flip side is these guys own and run a tight ship focussing on the things that matter. V. clean, efficient, comfy, well maintained. Friendly efficient breakfast lady. Check-out lady outstanding.
September 21, 2015
눇If you want a location that: 1. Has easy access to the Metro 2. Has its own "Rastorant" with great food and the magnificent, kind and wonderful Tanya as your Waitress 3. Where you feel welcomed and the staff is responsive and kind 4. Where Customer Service and hospitality is the number one priority by all the Staff. 5. Rooms are nicely decorated and the bathrooms are beautiful and modern 6. The price is affordable and the value you receive is way more than what you pay ...Then you should choose The Magic Castle Hotel as your home away from home. The Co-Owners we magnificent. Ari was responsive whenever I requested something and Zovan (I hope I spelled that right) he was great, always with a smile. I even saw him taking care of a child during the magic show (yes they have magic shows), and I was impressed. Both took time to talk to me, and get to know a little about me. Tanya was incredible, she showed me a few must see places in and around Sofia and was very attentive while I was a guest at the "Rastorant". Andrea, the daughter of the owners was great with providing answers and a great baker. Annie and her brother were accomodating and hospitality oriented; always with a smile. Overall my experience was great and i will definately stay there again on my next business trip. Thank you Magic Castle Hotel Staff for making me feel welcomed.
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