Nothing really.

Beautiful location. Very nice ambience and character, and in a quiet historic neighbourhood.

Stayed in March 2024

Small point, jacuzzi did not work

Close to Old Town and kapana, easy to get everywhere. Great breakfast.

Stayed in March 2024

Great place, friendly stuff,great quality but not big variety in breakfast, super clean, great vfm

Stayed in January 2024

Breakfast chaotic...later than we were told....only black coffee available until the chefs turned up at 9am. No mention of promised lounge on check in. Brown water with gravel when trying to have a bath.

Like living in a museum as furnishings all antique, yet air con, fridge and tv all in room. Fantastic location in the old town.

Stayed in September 2023

Too many steps to negotiate and some of the furnishings needed renewing. The shower room was very small and only one person could be in the room at a time. Also the restaurant was run by another company and the breakfast was not up to scratch, ie no fresh coffee.

It was in a quiet area in the old town with many antique pieces of furniture so I felt like someone’s home as opposed to a modern hotel.

Stayed in September 2023

Great location, in the old town but also very close to the most lively part of the new town with bars and restos. The room was rather big and comfy, very clean and calm. The restaurant is also very good and romantic for diner, and the breakfast was way more than we could eat ! Staff was rather friendly and professional.

Stayed in August 2023

too late breakfast. 7:30 or max 8 must be the start of the breakfast

soo beautifull old rooms. You feel in a museum

Stayed in September 2023

The air conditioner could have been more powerful. The shower cap did not work as a cap - more like a bag with no elastication. The breakfast did not reflect the quality of the rest of the hotel. There could be fresh baked bread and good coffee but instead it was very average. Scrambled eggs looked tired. The restaurant in evening is fantastic, so it was surprising that the breakfast was not of equal quality.

A very warm welcome indeed. Historical and very clean and spacious.

Stayed in August 2023

Breakfast choice could be much better. Coffee was not good.

Fabulous place. Really great location.

Stayed in August 2023

The air conditioning did not sufficiently cool down the room, which made it very hard to sleep comfortably. I want to be fair and note (1) that's a bit expected in a super old building and (2) while we were there was record-breaking heat over 100 degrees morning and night. But it definitely impacted our comfort. The breakfast was not great with a minimal spread that had been sitting out a while for the few guests staying there. The people working the breakfast were very kind and accommodating including bringing additional fresh cut vegetables out, but the breakfast buffet was not substantial and the food itself was a bit disappointing. The entrance to room opened up literally into the restaurant. The restaurant (and often-playing pianist) were just on the other side of our windows. We returned to our room to find that there were families eating at the table not 4 feet from the front of our door with loud piano music playing. It felt like, in the evenings particularly, that we didn't have appropriate privacy or quiet.

The location of the hotel was outstanding. We could anywhere in a few minutes. You can't beat the location - it was perfect for doing tourist activities and going out at night. And we wanted a fun experience staying in a historic building - which it was true to its description and a very cool experience. The staff was friendly.

Stayed in July 2023

We loved everything except trying to find the property. Google maps and the satnav in the car were both bringing us up steps!!!! If you are driving in and the Ramada hotel is facing you take the turn to the RIGHT just after the tunnel - ignore what google maps is telling you to do as you will just keep going around in circles!!

This was a lovely hotel, in a fantastic location for the old town. Breakfast was lovely although there could of been a bigger selection

Stayed in May 2023

WiFi is terrible. You would expect better from an accommodation that profiles as five star. Breakfast wasn’t good. Ac was terrible.

Nice authentic interior. Nice restaurant employees. Good location.

Stayed in June 2023

Breakfast was very modest

Location is outstanding, best in city

Stayed in May 2023

At arrival the host told that there wasn't a restaurant in the hotel: closed!! Having a restaurant for dinner after a long drive is for us a reason for booking. Now we had to go outside. Heating in our room made a terrible noise, so we had to put it out.

After a long trip we arrived in Plovdiv. The hotel was hard to find, but eventually we arrived in the old Town. The hotel looks nice but has a lot of stairs. And a lot of antique.

Stayed in April 2023

When we got to the room, it was uncommonly warm, as the AC was set to 30 degrees Celsius: there is no reason to keep an AC at such temperature at any time; all the while, the bathroom heating was turned off, making it extremely cold; also, the bathroom shower was extremely unpredictable, with either too much or too low pressure, and took some time to heat up.

The room was significantly more spacious than expected and spotlessly clean. The location is absolutely perfect, right between the Kapana district and the old town of Plovdiv. Staff was friendly. Breakfast was not luxurious but more than enough and good quality.

Stayed in February 2023

Breakfast wasn't great, but it was free.

The interiors are stunning - felt like you had entered a time machine! Beautiful hotel.

Stayed in February 2023

The breakfast was ok and the WiFi did not work well or (at times) at all while upstairs. It worked fine in the restaurant and lobby.

The hotel is very attractive and in an excellent location. The staff are helpful and friendly. The bed was very comfortable, and they provide very nice shampoo, conditioner, body wash, and lotion.

Stayed in January 2023

Nothing really the dinner was a bit pricey and pretentious and not good value really.

Located in old town authentic revival house quaint and quiet and nice garden

Stayed in August 2022

Excellent location, building with a lot of charm, very good restaurant.

Stayed in August 2022

We should of stayed longer than 1 night !!

Superb location in the heart of the old town. Real character property with a beautiful dining area in a secluded garden. Staff really helpful. Very close to bars and restaraunts - cobbled streets and lots of history. We travelled by car and this place is difficult to find being in a restricted area (barrier access to the old town). Best to phone the hotel ahead of your arrival and get a postcode / grid reference (which isnt the Hotel postcode) whick takes you directly to the barrier you need to access the hotel. Christian (Hotel manager) was really helpful when we became lost and phoned the staff on the barrier to let them know we were arriving - excellent service.

Stayed in June 2022

the AC wasn’t very efficient (in 32C heat) but keeping the curtains closed helped keep the room cool.

the furnishings are beautiful and even though it is fancy everything still feels comfortable. the staff were helpful and accommodating.

Stayed in June 2022

A few more hooks, e.g. in the bathroom, would be useful - if that can be reconciled with the historical furniture.

The location is excellent for visiting the old town. It is also very peaceful. The owners are recreating the historical character. The restaurant also has vegetarian options and there was plenty of fruit for breakfast.

Stayed in July 2022

our room was never refreshed!

it is a very good location.

Stayed in June 2022

the breakfast

its location

Stayed in June 2022