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Betolovoto Area, 2770 Bansko, Bulgaria
15 February 2016
눉There are couple of things with are on the negative side. 1. The breakfast. 7 days in a row, the same food. Cheap salami and hams. Even if the breakfast starts at 7,30, at that time, the food that was supposed to be warm was already cold. Fried eggs and scrambled eggs were every day undercooked. For vegetarians, there will be a real issue to have breakfast here. 2. For a hotel in a ski resort, is unacceptable not to have a proper ski room with boot hanger and warmers. The tourist have to take their ski equipment in the rooms to let them dry. They offer a kind of a deposit room next to the underground garage, but with no facilities for skies. 3. They should pay more attention to details which can make a difference for their guests.
눇The apartment was big, clean and very warm with a pleasant view to the mountains. The personnel was kind enough.
14 February 2016
눇Staff was very helpful and they are smiling all the time. Pool and spa facilities are beautiful. Breakfast was good with all kinds of food.
14 February 2016
눇Very kind and helpful staff from reception desk.
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