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Betolovoto Area, 2770 Bansko, Bulgaria
February 24, 2015
눉They didn't clean our room for 3 days. I had to call reception more than 5 times to change our towels. The springs of the bed were broken. There were no pillow-case and we had to put our t-shirts on it. Wi-fi was poor at the room. The staff was very very inexperienced. We arrived at the hotel after 10 hours of drive at around 03:00 am and the bellboy didn't even helped us with the luggage. I have traveled almost all over the world and i was very surprised from this experience. You have to keep on mind all of this. Thank you!
눇Honestly the only thing i liked in the hotel was food and price. We had half-board and the food was really delicious.Also the price was nice.
February 16, 2015
눉Nothing special, for the money spent all good. Staff could be more communicative. The dining room manager was the only one really friendly.
눇It was warm, we where in the main building. Could reach the Spa without having to get change. Good for relaxing. Free shuttle every 30 min for the Ski resort.
February 9, 2015
눉no hair-dry in the bathroom; no slippers
눇very clean, good WiFi; great place to go with small children; nice mountain view
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