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Reviews of Family Hotel Central This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Osvobojdenie Sq.8, 9700 Shumen, Bulgaria

#24 of 39 hotels in Shumen

Guests' Choice

Review Score

Based on 55 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    There is no elevator..

    Stayed in April 2024

  • Reviewed: January 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very friendly staff, perfect location!

    Stayed in October 2023

  • Reviewed: November 23, 2023

    7.0
    Good location, preferable for +3 person
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    One of the air contition is not working, not elligible for elderly or disabled people (no lift, too many stairs)

    Location and carpark option is good

    Stayed in November 2023

  • Reviewed: October 29, 2023

    8.0
    Excellent location, roomy apartment with minor flaws
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Ants in living room /kitchen Only one window - the apt is hot with no air flow - need to keep A/C on Lots of light coming from the street as curtain pretty transparent

    Big, spacious: bedroom, living room, entrance hall, separate shower & toilet, kitchenette , real shower (room) , well maintained - looks pretty new Good location - by the boardwalk

    Stayed in September 2023

  • Reviewed: August 21, 2023

    8.0
    Quite old but clean and spacious with great helpful staff
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    No air conditioner as the hotel is quite old. It is not easy to find as the gps will take you to the wrong location. But we have managed with the help of staff.

    The staff was very nice and helped us to find the place. Rooms are big enough and everything seemed to be clean. We had some tea, Nescafé and chocolate croissants for breakfast from the house.

    Stayed in August 2023

  • Reviewed: July 26, 2023

    8.0
    Better then expected !
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    absence of elevator

    Nice communication/stuff Perfect [ truly central ] location Large room

    Stayed in July 2023

  • Reviewed: April 23, 2023

    7.0
    good place for a short trip to Shumen
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    2 lights at both sides of the bed didnt work. We informed the staff but lights were not replaced.

    Next to the hotel is bakery with breakfast, pancakes also behind the corner

    Stayed in April 2023

  • Reviewed: October 18, 2022

    8.0
    Good option for a night stop
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Not the easiest place to find as the street level entrance is just a doorway. Look for the brightly lit casino and it's above that.

    Although not mentioned breakfast is available for a small charge which was OK. Room was clean and comfortable with a good view of the Founders of the Bulgarian State Monument and the WiFi worked well.

    Stayed in October 2022

  • Reviewed: August 6, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    none

    Very good location.The place was very clean,had combine washer and drier (very convenient) .The small kitchen had all what you need.There was microwave,conventional oven(if you cook),a pitcher for boiling water.They left as croissants for breakfast.Everything was very good.The parking for my car was across the hotel witch was really nice.

    Stayed in July 2022

  • Reviewed: August 4, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location. Spacious apartments. Friendly staff.

    Stayed in August 2022

  • Reviewed: April 19, 2022

    9.0
    Great value for money.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    -The bathroom was a bit slippery. No shower curtain or anti-slippery mat but after we had an accident and requested an anti-slippery mat, the reception came and offered one.

    -Excellent location: Right in the city center, near all great bars and restaurants from Schumen. -Very nice staff: Honestly, at this hotel I met the friendliest staff ever! At the reception they helped us find the parking (It's a bit complicated but they are so nice and help you find it). The cleaning ladies came every day to ask if we need anything to be changed (End even if they are not english speakers, they have their phone ready with google translate and they have a bing smile on their face. It's great to be their guest and they make you feel so welcomed). -Big terace :) It was the highligh of our room. -Confortable bed -Fridge in the room -Chocolate croissants, coffee, tea and water on the house, available in the room.

    Stayed in April 2022

  • Reviewed: March 21, 2022

    7.0
    It was fine.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    The wifi didn't work. Even after I've called the reception lady and she promised that it will be fixed - it wasn't fixed in the evening. The quality wifi/interent connection is very important nowadays. Also the lack of 24h reception, however that was compensated with a good support by phone.

    The room was very big. The location was great. The furniture was very comfortable. There was provided parking place as well. Actually the parking is quite convenient as it is on the main street and you have direct access to go around. No need to struggle with the car through the small streets of the city center.

    Stayed in March 2022

  • Reviewed: August 15, 2021

    7.0
    Good value basic accommodation in an unmanned hotel.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    No record of my reservation when I arrived. The hotel is unmanned most of the time, which seems unusual.

    Good location. Clean and comfortable. Good sized room.

    Stayed in August 2021

  • Reviewed: July 26, 2021

    7.0
    the hotel looks like a 2 stars hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    In the hotel is not a lift, no breakfast, no 24/7 reception e.s.

    The hotel is located in the city center and the room is big.

    Stayed in July 2021

  • Reviewed: July 16, 2021

    8.0
    Very Good
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    too many steps - about 40 steep steps to reach the floor

    location and attitude of staff

    Stayed in July 2021

  • Reviewed: July 16, 2021

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, everything was fine.

    Staff, location, room

    Stayed in July 2021

  • Reviewed: July 5, 2021

    7.0
    We stayed for transit so we had already lowered our expectations
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    The location of the hotel is great, however the overall feeling was at base level. It felt relatively clean, but the rooms were worn out.

    Stayed in July 2021

  • Reviewed: May 26, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No mosquito net installed by the windows so bugs were flying here and there, cats meowing all night long . Uncomfortable pillows

    Nice big room, very friendly staff, independency

    Stayed in May 2021

  • Reviewed: November 16, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothkng

    Wonderful hoyel with wonderful employees.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothkng

    Wonderful hotel with so nice employees. Very clean and modern. Rooms are large with kitchen.

    Stayed in November 2023

  • Reviewed: April 22, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Evetything was perfect. So clean. Very central. Oposit to palata and MBP. İ definetally stat there again. Espacially Sebastian nade olur stay perfectm he is very dedicated and positive person.

    Stayed in April 2023

  • Reviewed: May 27, 2022

    5.0
    Cheap tricks
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    We were lied to about the room we booked. It was presented as a room with 4 single beds and a sofa, but it was actually with 3 single beds and sofa. Which was not OK, since we were 4 adults. After a complain they transfered us to a not so nice room with enough beds.

    Central location

    Stayed in May 2022

  • Reviewed: November 28, 2021

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing ...

    Center of the town, small very clean hotel...

    Stayed in November 2021

  • Reviewed: July 4, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    May be it was a little bit noisy.

    The location is perfect.The rooms are very comfortable and clean and the staff was very friendly.

    Stayed in July 2021

Showing 1 - 25

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