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Rodovia RS 324 KM 06 - Rua José Posser Sobrinho, N° 846, Santo Antônio, CEP 99150-000, Brazil
August 15, 2016
눉We were extremely disappointed with this hotel. It dampened our stay in Brazil. Firstly they had a lack of hygiene. We found multiple hairs in the showers and bedding. The rooms were big but lacked friendly decor as it seemed that the room was put together in a hurry. The fridge had mold! The air con didn't produce warm air and that night the temp dropped to 7 degrees. It was very unpleasant to be cold all night, we had to borrow blankets from the room our daughter was stayin in. She also found hairs everywhere. The staff was not helpful. It appeared the staff were not trained to be at front desk as it took a while for him to find our booking online and he didn't know how to produce a receipt which is unacceptable. The breakfast was poor and lacked fresh food. The only enjoyment we had was the thought that we would soon be out of there. The location was confusing. We couldn't find it because it was behind a petrol station and diner. It wasn't easy to find
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