The room for our 3rd day ( I had 2 separate bookings because wanted to live 1 more day) is in the first floor, very small, and uncomfortable, although with the same price! I feel something wrong in the decision of the hotel in our case because when I came to the office that morning to request living the same room, the staff checked the hotel computer system and agreed, but right after we came back our room, another staff called us to request us to come to the office again. When we got there, the main staff requested us ( with the translator staff) to change room with a not really nice attitude. It made me feel this decision came from her bad mood . I totally did not feel happy!

Location is safe. Close to restaurants. The staff allowed us check-in early because my room is available at that time. The front desk lady (who can speak English) was super nice! Thank you so much! The room for our first 2 days is in the 4th floor, big and comfortable!

Stayed in March 2024

It is a bit isolated from the city center

Friendly staff. They allowed me to check-in in advance. The room is modern and very spacious, also the breakfast was abundant and with multiple choices

Stayed in April 2024

Water in the pools was too hot to cool down. Nice restaurants were a bit of a walk away. Public bus to Iguazú falls takes about 1h

Lots of swimming pools, nice rooms, huge breakfast buffet, helpful staff, good public bus connections to all local sights

Stayed in February 2024

There was a mistake with booking dates and hotel did not want to help out, charged a cost for a wrongly booked day.

Stayed in February 2024

The breakfast was a bit chaotic. Felt more like a canteen t than a restaurant.

Great location, warm & friendly reception staff. Having the tour travel desk open 8am-8pm in the reception was a bonus.

Stayed in December 2023

The pool is quite small and the water was too warm for hot weather outside.

The room was clean, the bed was comfortable, the air conditioner worked fine and was not noisy, the breakfast had many different options and was very good, the gym had many different machines and tools.

Stayed in December 2023

The frist night was not good, as the air conditiong was making terrible noise. But after asking to change my room, guys didn't hesitate to do it, so problem solved. The room's soundproofing is not so good, so be prepared to hear people talking in the corridors, during the night.

The breakfast is amazing and the staff is really polite.

Stayed in August 2023

Great breakfast, good location and clean hotel. friendly host and plenty of enjoyable amenities

Stayed in April 2023

the time it took to check in

the pool table

Stayed in June 2023

Soundproofing could be better in the toom

Location as its 5 min walk from the terminal and very clean

Stayed in April 2023

we are at the café/bar for dinner and the food was disgusting. my kids said plane food was even better than what they served and my kids hate plane food.

good location and friendly staff. great breakfast too!

Stayed in April 2023

When checking out, I was charged $48 for 3 waters and a soda used from the mini fridge. I expected it to be expensive, but this was highway robbery.

Stayed in March 2023

As a hotel on a triple border between two Spanish speaker countries, the lack of Spanish-speaking staff was a bit annoying.

The cleanliness and the breakfast.

Stayed in March 2023

Not many restaurants to go to nearby. It had two single beds joined together to make a double. The height of the two beds was different, and the body tilted, making it uncomfortable.

It is near the bus terminal, so it is easy to move around, and there is also a large mart nearby. And the breakfast, where the manager comes out every day and replenishes the lack of food, is great.

Stayed in March 2023

The general area the hotel is in is a bit ‘random’. Not many good restaurants / bars nearby. In fairness that’s not the hotels fault, the whole town seems a little unprepared to cater for tourists, surprising given there’s little else going on locally than tourism

Very good value for money, breakfast included was very good and plentiful. It was nice to be able to charge a lot of small items to the room within the hotel

Stayed in February 2023

Only complaint would be that the Air Con was a little loud if left on during the night. if they want to sell tours via the agency then they need people who can speak English

Comfortable room and good overall facilities. Very good selection for breakfast. we were checked in early which was appreciated after our 6am flight from Rio

Stayed in February 2023

I was surprise that the level of English or Spanish spoken by the majority of the staff and the travel agency. This made life harder, but only a minor inconvenience as several members at the desk spoke a good second language. The rooms are small, much smaller than standard. However, the price is good for the quality of the hotel, the cleanliness and the facilities. The noise level is higher than normal hotels (probably due to the room size, however not a major problem)

Good value for money. The hotel had a travel service that helped book the tours of Iguazo Falls. This was very helpful. In fact the prices are much cheaper than tours on Trip adviser/Avaiator. Good breakfast and air conditioning in the room.

Stayed in February 2023

the tour desk told us that if we bought Iguazu entry tickets from them it was the same cost as on line , but this was not accurate and we paid Brazil real 52 more for two tickets from them than if we’d bought on line or at the gates of the national park.

central , lots of facilities, very good breakfast

Stayed in February 2023

perfect for 2-3 days in the city and to visit the falls

Stayed in January 2023

all good

everything, my whole family were very comfy and like the option of the hotel that I chose!

Stayed in December 2022

the pool is too small! but ok the bar is awesome!

everything and everyone! very good hotel to stay in Foz! very close to everything and the people from teh hotel are super kind! also the have agency in case you need the tours! they pick you up as courtesy that is also good! breakfast is also good!

Stayed in December 2022

checkout as 11:00

custo benefício

Stayed in December 2022

Nobody spoke English. The hotel has a travel agency inside and we had to use google translate for nearly 20 minutes. It was frustrating. One could argue that we should have Portugese but they should know that many English speaking people travel here. I had to get up early to go to Iguazu falls. When I got back to hotel sweating and tired, I asked could I book a room for a couple of hours to shower and relax before my late flight. It was mentioned that we could do this. They gave me a price of 20 euro for a room which was more expensive than my whole night there Scandalous and this really angered me. All they care about is making money. There was no empathy from.the lady at the desk.

The room was comfortable and clean. Very close to the bus terminal.

Stayed in December 2022

all good and perfect.

everything was really nice and clean! we were looked after by Kamila! super competent and helpful. also a lovely lady that works in a breakfast area (Rosana) she’s absolutely amazing! she would help me with tourists points and always with a smile. I’ll absolutely be back.

Stayed in December 2022