The inside of the hotel needs updating, safe was broken, the AC unit was very loud and there was a hole in the wall leading to outside. Our room was next to the kitchen so we woke up around 5am to loud noises.

Location

Stayed in April 2024

Slightly run down

Very close to all amenities

Stayed in April 2024

dated hotel

great location ,

Stayed in April 2024

The pool was closed due to maintenance.

Walking distance to everything worth seeing in Nassau. Clean and tidy.

Stayed in February 2024

The pool was closed all week. No one bothered to mention it at check-in, and it was not available the entire week. This resort has Atlantis privileges, but I am not able to get myself over there and the crowded environment would have been treacherous to navigate. Actually, I wouldn't have minded so much except when I departed i left a complaint on my "comment card" pointing out that it was a disappointment. I am really bothered that management did not even bother to give me an apology. I guess they just didn't care. Consequently I am done with this resort. There are plenty of others.

I have been to this resort before. The staff are amazing. I am somewhat mobility challenged and they all stepped up all the time to help me get around. The breakfast is good and the evening bar/dining scene is friendly and sedate. It was exactly what I wanted

Stayed in February 2024

beds

Amazing location

Stayed in April 2024

It's a very convenient hotel for using all the facilities on Paradise Island and Atlantis Resort.

Stayed in April 2024

Rooms really need updating. Air conditioning could be better. Pretty much anywhere you go in a cab is $40 min

That daily breakfast was good, nice offerings. Dinner at the restaurant was excellent, compared to other places around which were very expensive.

Stayed in January 2024

breakfast was "correct". buffet with outdoor seating. good selection

Stayed in March 2024

The bathroom was small No hot water in the shower

The room was comfortable Proximity to restaurants and waterpark Quiet nature

Stayed in March 2024

The room, especially the pullout couch had a musty moldy smell to it.

Access to Atlantis and proximity to everything on the island

Stayed in March 2024

The beds need an upgrade from the spring mattresses. And it would be so much better if the wristbands for Atlantis were given out at the hotel instead of the guest services at Atlantis.

All the staff at this hotel are amazing. We look forward to our visits here. The property is in a great centralized location, walking distance to the pools, aquarium, beaches and restaurants. Tanika is so sweet and very nice. Loved having her as our room attendant.

Stayed in March 2024

Outdated

Access to Atlantis

Stayed in March 2024

The gratuity on all the food . Even if you just purchase to go food and my room key kept getting declined to open the door to the building and we had to walk all the way around the hotel . The staff didn’t seem to care

The location

Stayed in March 2024

The hotel is very outdated, the AC is extremely loud and interrupts sleep, the sofa beds are super uncomfortable and you feel all the springs when you move, towels and bath linens need updating- they are worn and dingy.

The passes to Atlantis that are provided to the guests , the continental breakfast and the friendliness of the staff

Stayed in March 2024

I my room was in the 1st floor. There was a smell in hallway of the 1st floor leading to the pool area. Breakfast could have been a little better but no real complaints.

Good Location

Stayed in March 2024

Construction going on outside my window.

Close proximity to Atlantis and free access to the Atlantis area.

Stayed in March 2024

Almost $500 extra in taxes that we were not informed about prior to checking in. Booking.com gave us $999 total for 4 nights, and then the hotel tacked on fees out the wazoo. After those fees hit it made it not worth it to stay there. Stay on 3rd floor otherwise it is loud. The rooms need work. Our ac looked like it hadn't been cleaned out in months, the sliding door to the patio didn't work, the closet door was off the hinge, and the bathroom exhaust fan didn't work.

Great location, Atlantis access is across the street and there's restaurants in walking distance. Wifi was fine and staff were friendly and helpful.

Stayed in March 2024

There was no mention in the booking about having to waste so much time saily to get Atlantis wrisbands access and having to walk so much to access the beach. The facilities are out of date, the deskfront staff is not very pleasant, breakfast is very simple and they charge a ridiculous amount on extra charges for an already expensive rate that does not match ehat they offer

I wanted to stay in Paradise Island

Stayed in March 2024

The room had a ‘meaty’ smell and it was so dated, everything looked so old and even the ceilings were still in the popcorn style. The breakfast wasn’t consistent, every day it was a different variation and for someone that doesn’t eat eggs, my options were limited. The shower pressure was really bad too and the AC was so incredibly loud so we couldn’t sleep with it on. The room is so dark as well. The long mirror in our room had what looked like a pimple splatter across it which was disgusting. The walls dividing the rooms are so thin that you can hear what’s happening in the room next door

I liked that it was close to Atlantis and that we got free daily passes and free breakfast. The bed was really comfortable

Stayed in March 2024

No pool door to my room difficult to open first room given was occupied

Breakfast good no pool very disappointed

Stayed in February 2024

Construction over by the breakfast area. Shower needed more power.

I loved the size of the room & the patio. I also LOVED the breakfast buffet!!!!!!! I LOVED having access to the Atlantis Resort with our Comfort Suite room.

Stayed in February 2024

Walk in shower

Like the free breakfast & location. I'm a senior citizen no walk in shower. Had knee replacement surgery last year.

Stayed in February 2024

Expensive and average breakfast.

Great location close to Atlantis resort and the beach.

Stayed in February 2024