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Mile 2 1/2 Benque Viejo Road, 00000 San Ignacio, Belize
15 August 2016
눉Beds were terribly uncomfortable and the linen was old and towels had holes in them. Our room was half renovated. The pool bar staff were unresponsive and unreliable with their service.
눇Air conditioning worked and it had a pool. Great view from the pool. Take Edwin's Belize Aventure tours as he is the best.
12 August 2016
눉The room we had was really old looking, bathroom smelled and the towels were old with holes in them and frayed on the edges. It was sold as a 5 star place but I wouldn't give it anymore than a 3. In the dining area it was dark and hot! Certainly not inviting to eat there. We had breakfast one day but the serves were small and overpriced! When by the pool we had to ask several times for service and it was really slow! Staff were too interested talking to each other than serving guests. Furthermore, when checking out the receptionist didn't even look up and acknowledge us. We were really looking forward to our stay here but after check in and seeing our room and the service we were bitterly disappointed considering the price they charge per room.
눇The pool had a great view and was nice at the end of a long hot day.
8 August 2016
눇Clean and friendly staff. Food was delicious at their restaurant
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