Reviews of Accent Inns Vancouver Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
10551 St Edwards Drive, V6X 3L8 Richmond, Canada
#8 of 26 hotels in Richmond
Guests' ChoiceReview Score
Based on 599 hotel reviews
8.2Score breakdown
-
Cleanliness
8.6
-
Comfort
8.6
-
Location
8.5
-
Facilities
8.2
-
Staff
9.1
-
Value for money
7.9
-
Free WiFi
9.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: April 6, 2024
Myriam
Canada21 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
No breakfast. You could hear people talking as they walked by your room.
The motel room was a nice size. The room was clean, and the bed was comfortable. The reception staff was helpful and courteous. There was even a rubber ducky in the bathroom!
Stayed in February 2024
-
Reviewed: April 3, 2024
Robert
Canada6 Reviews7.0“Well being a person with mobility problems and was struggling with the cart to get in while using a cane. Could of used”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
No complaints
Close to the airport
Stayed in April 2024
-
Reviewed: March 28, 2024
John
Canada93 Reviews1 helpful vote7.0“Nice and clean, quiet and close to Vancouver airport.”- • Leisure trip
- • Group
- • Two Queens
- • Stayed 1 night
Breakfast is not included
Nice and clean, quiet and close to Vancouver airport.
Stayed in March 2024
-
Reviewed: March 21, 2024
John
Canada93 Reviews1 helpful vote8.0“Good location to the airport.”- • Leisure trip
- • Group
- • Two Queens
- • Stayed 1 night
- • Submitted from a mobile device
A bit noisy outside earlier in the evening but not the hotel’s fault.
Good location. Close to airport. Regular shuttle.
Stayed in March 2024
-
Reviewed: February 23, 2024
Bianca
Canada2 Reviews8.0“Young and friendly atmosphere.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
Ants, a lot of them on the floor and tub, but the maintenance guy came to fix it right after. It was quiet most of the time, but the upstairs guest was slamming his/her door several times around 2 am and was quite loud.
The location is awesome with a shuttle to the airport every 30 minutes. Also, its adjacent restaurant (Eggspectation Richmond) is very clean, has great meal options, and the service/meals are excellent. The hotel lobby has free hot chocolate (yummy) and very nice coffee 24/7 from a single-brew machine.
Stayed in February 2024
-
Reviewed: January 25, 2024
Margot
Canada2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
On the evening of Jan 23rd, night shift attendant was the best.
Stayed in January 2024
-
Reviewed: January 22, 2024
Banitsi
Ghana2 Reviews9.0“Excellent experience”- • Leisure trip
- • Family with young children
- • Queen Bed Kitchenette
- • Stayed 1 night
- • Submitted from a mobile device
Great services by staff, free airport shuttle was very convenient and the facility itself was clean, comfortable and great overall. Location was also good as it is just about 10 minutes from the airport. Also had a place to store our luggage.
Stayed in December 2023
-
Reviewed: January 10, 2024
Ray
Canada36 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Pillows are very thick. Variable thicknesses would be more comfortable. You could choose the one you like.
I like Accent inns very much and stay there wherever available. Comfortable beds, clean, accommodating.
Stayed in December 2023
-
Reviewed: December 21, 2023
Aaron
Canada16 Reviews1 helpful vote8.0“A good value for Vancouver and I would stay here again when on layover.”- • Leisure trip
- • Family with young children
- • Two Queens
- • Stayed 1 night
The shuttle driver was a few minutes late and seemed to dislike his job. The room could use a refresh. The bathroom wasn't up to our standard for cleanliness on our first visit. However, the room looked clean on our second visit.
Free shuttle every 30 minutes. The beds were quite comfortable. There was a fair bit of noise when other guests passed outside the room. Overall, I had a restful sleep. The water pressure was good in the shower. The retro themed lobby was interesting.
Stayed in November 2023
-
Reviewed: December 18, 2023
Krista
Cayman Islands1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The location isn’t amazing. Close to a busy highway so can be loud.
Good value. Good communication
Stayed in December 2023
-
Reviewed: November 28, 2023
Marilyn
Canada15 Reviews5 helpful votes8.0“80% good”- • Leisure trip
- • Travelers with friends
- • Two Queens
- • Stayed 1 night
- • Submitted from a mobile device
There wasn’t enough room on the shuttle to the airport, had to take an Uber at my own expense. That was one of the reasons I chose the hotel.
Great hotel
Stayed in October 2023
-
Reviewed: November 9, 2023
David
United States of America19 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Car in parking lot had an alarm go off every 1/2 hour all night long and the staff did nothing about it.
Stayed in November 2023
-
Reviewed: November 8, 2023
Megan
United Kingdom2 Reviews7.0Good- • With a pet
- • Leisure trip
- • Family with young children
- • Two Queens
- • Stayed 1 night
Walls were thin, and the air conditioning was loud. It was a bit expensive, too, considering no breakfast was included. And the restaurant closed at 7:00pm!
Great location, free coffee, friendly staff, pet friendly, and the room was comfortable enough, if a bit small.
Stayed in October 2023
-
Reviewed: November 4, 2023
Chris
Canada1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Two Queens
- • Stayed 1 night
I'm completely satisfied.
Clear communication - I booked the room with a minimum of online frustration. Check-in and check-out was smooth. Staff directed me to decent local restaurants for dinner and breakfast. Airport shuttle left on schedule. These people take pride in their work. A clean, dependable no-frills accommodation experience that I will gladly repeat, and worth the price, compared with the third-world experience available nearby at a lower cost.
Stayed in October 2023
-
Reviewed: November 4, 2023
Felipe
Mexico18 Reviews1 helpful vote7.0“Expensive”- • Leisure trip
- • Couple
- • Two Queens
- • Stayed 1 night
- • Submitted from a mobile device
The price
Is overpriced
Stayed in October 2023
-
Reviewed: November 1, 2023
Lisa
Canada7 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
We stayed here the night before a flight. Good, tidy hotel. We appreciated the discount on a meal at the adjacent restaurant, and their serving staff deserve special mention for being particularly pleasant and friendly.
Stayed in October 2023
-
Reviewed: October 29, 2023
Official
United States of America1 review7.0“We enjoyed our stay. The room we got was clean and homey.”- • Leisure trip
- • Family with young children
- • Two Queens
- • Stayed 2 nights
- • Submitted from a mobile device
No ice bucket.
It was neat.
Stayed in October 2023
-
Reviewed: October 29, 2023
Eric
Canada1 review9.0Wonderful- • Business trip
- • Couple
- • Two Queens
- • Stayed 5 nights
Poor chair for office work.
Stayed in October 2023
-
Reviewed: October 27, 2023
Craig
Canada1 review7.0Good- • Business trip
- • Solo traveler
- • Two Queens
- • Stayed 3 nights
I enjoyed my stay. The place was easy to find. I will book again.
Stayed in September 2023
-
Reviewed: October 27, 2023
Imelda
Singapore11 Reviews1 helpful vote7.0“Good for airport access”- • Leisure trip
- • Family with young children
- • Two Queens
- • Stayed 2 nights
- • Submitted from a mobile device
Slight outdated room with old carpet and furniture
Free shuttle to airport
Stayed in September 2023
-
Reviewed: October 23, 2023
Doris
Canada1 review7.0Good- • Family with young children
- • Two Queens
- • Stayed 1 night
- • Submitted from a mobile device
30 minute wait for checking in We're sent over from accent inn to sandman. Sandman was where we all actually stayed. Brides room..a supposed upgrade was worse than ours. Damage wise.
Bed was excellent..room had leaking bathroom sink tap. Shower was good.
Stayed in September 2023
-
Reviewed: October 23, 2023
Chris
United States of America15 Reviews9.0“Clean, affordable, well located choice with cute, rubber ducks in the room!”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The shuttle did not come to the airport when it was supposed to so I had to call and they told me it wasn’t moving for some reason and to take a cab and they took $20 off my hotel tab. The cab was $20, but you’ve got to tip them so it was a little out of pocket, but no big deal. 
Very convenient, nice to car, super clean, and a good price. Airport shuttle going out early in the morning was a big bonus.  Restaurant next-door was great.  I like the sense of humor that this chain has. 
Stayed in October 2023
-
Reviewed: October 18, 2023
Geraldine
Canada3 Reviews8.0“Comfortable.”- • Leisure trip
- • Family with young children
- • Two Queens
- • Stayed 3 nights
- • Submitted from a mobile device
Microwave in each room.
Friendly staff. Clean room. Aircon is comfortable.
Stayed in September 2023
-
Reviewed: October 15, 2023
Mary
Canada1 review7.0“Overall it was a nice experience because of the staff.”- • Leisure trip
- • Family with young children
- • Two Queens
- • Stayed 1 night
- • Submitted from a mobile device
The carpet was a bit dirty. I wouldn't want to step on it barefoot. There was no access to any toothbrushes in the room. We had to get it at the front dresk which was a hassle. No complimentary slippers to wear.
The shuttle was a big help for putting our large boxes in to the airport. The manager was awesome for helping us out with it. Staff are friendly.
Stayed in September 2023
Guests also reviewed these properties:
-
-
Le Buzet Bleu Bed & BreakfastNoirmoutier-en-l'lle, France
-
JR Kyushu Hotel NagasakiNagasaki, Japan
-
PerfumeLabTallinn, Estonia
-
Menzels Pension DrehscheibeGörlitz, Germany
-
The TerraceLezzeno, Italy
-
Alissachni Luxury ApartmentsDerveni, Greece
-
Cosy ResortPhú Quốc, Vietnam
