TV is very small and outdated. Pretty noisy late at night from the night club downstairs.

Comfortable room with very comfy beds.

Stayed in April 2024

Great location

Stayed in April 2024

Our room faced the wind Whistler or something like that… at night the parties were till 2-3 am … so many people outside … makes sense why on our night stand we had ear plugs. I would stay again just not on that side. I would confirm the quiet side.

Close to everything. The staff very friendly and helpful. The rooms were decent and great value.. Hottub was amazing great bonus.

Stayed in April 2024

I got a kind of strange email required me to click the link to make double payment.

Located quite near downtown, wider bed, and good breakfast.

Stayed in April 2024

Hotel is located close to a pub - can be noisy during the night. Most of the water jets on the hot tub were not working.

Very comfortable and spacious room, friendly staff

Stayed in April 2024

Stayed on a Fri and Sat night, lots of noise outside of hotel from people exiting bars.

Central location, nice hot tub, pool and comfortable rooms

Stayed in April 2024

Liked everything. A little noise from outside at bar closing time but not enough for earplugs, though they are provided in the room.

Close to gondola for both Whistler and Blackcomb. And excellent coffee in the room. Freshly roasted.

Stayed in April 2024

The air conditioner sounds too noisy The water flow is too small while bathing

Location

Stayed in March 2024

staff was helpful

Stayed in March 2024

The room was too basic no kitchen and lack of coziness - fake fireplace made it feel cheap.

Location and that it was a smaller hotel.

Stayed in March 2024

No breakfast included

Room was great, everything was quite clean.

Stayed in February 2024

The front desk didn't answer my phone nor return my message. Happened 4 times!

location is great

Stayed in March 2024

We asked for an extra cot; we got a crib. When I asked about the cot, I was told, "Oh, in Australia we call a crib a cot." Go figure.

Great location! Perfect for a 1 night stay.

Stayed in March 2024

It was very noisy in the evening, because there was a loud music from nearby bar restaurant.

I liked everything about the room , hot tub , pool , friendly staff.

Stayed in March 2024

We were allowed an early check in which was much appreciated. The staff were friendly and accommodating. So central to walking in the village. We were concerned that it might be noisy but not at all.

Stayed in January 2024

Older property but clean.

Heart of the village.

Stayed in January 2024

Hot tub and pool were closed, the fireplace didn’t work. The heater/AC was half cold half hot.

Great location. Friendly staff.

Stayed in January 2024

The freezer in my room was broken, and the floor was full of water. Even though Luis went there to fix it, the issue continued during the night.

Asara hotel has a friendly staff and great location. Just ten minutes to the Whistler gondola and ski area. We had an issue in our room and Luis “Lucho” :), helped us to solve it. He was very kind to us, it was so nice to meet him. Also, the hot chocolate in the front was so convenient to get warm in the morning.

Stayed in January 2024

Was not worth the price. The shower had no pressure and water trickled out, making it feel cold. When we mentioned it at reception, we were told not to worry and that all the rooms were like that… The carpet was also quite dirty, there was mouldy food left in the fridge, and it was quite noisy at night from the bar/club outside our window. The heating also wasn’t great. In general, if I’d paid less, it wouldn’t be a problem, but for $500 per night, it was not good enough!

Great location and very friendly staff. Room was big and with a great view!

Stayed in January 2024

The tv didn’t work and needed more T Coffee options and milk.

Perfect location very friendly workers. Welcoming fire in the lobby. Fab hot jacuzzi. Lovely Large room.

Stayed in January 2024

Village King room amenities do not match the description, there’s no seating area in the room

Good location

Stayed in December 2023

The housekeeping left a lot to be desired. Floors weren't vacuumed once in a five night stay (being winter, we were wearing snow boots too). On Christmas Day, we had been out all day to return to the room at 4.30pm, not even touched. Just before 5 p.m., they knocked on the door to ask if they were able to clean our room. We were in the process of getting ready for Christmas dinner. We came back after three hours, with the room not done and a big bag of rubbish at our door. Mind you, the rubbush bag wasn't even ours. It nearly ruined our stay, but Gabby at the service desk handled the situation very quickly and professionally!

The staff in the lobby were super friendly. Gabby was excellent after an issue with house keeping. The outdoor spa area was nice, but missed the fireplace.

Stayed in December 2023

The room was only made up once properly in the week we were there and we had to ask for basics to be topped up/replaced such as shampoo, toilet paper. We emptied our own bins. Dogs are allowed at the hotel which meant we heard quite a lot of barking and the lift was covered in dog hair and was not cleaned for several days. There was a kitchen area in the room with microwave and fridge but no china or sink so hard to actually make use of it. We had to buy paper plates, plastic bowls etc and wash up in bathroom sink which is not ideal.

Great location and very friendly and helpful staff. Additional extras of warm cookies when arriving back from the slopes and hot drinks were a nice touch as was the PlayStation in the room for the children.

Stayed in December 2023

When they came to clean my room. They made my bed and emptied the garbage. Didn't empty coffee grinds from bodem, didn't vacuum , or straighten up the hand towel or bath mat. The outside light leading to the pool and hottub was out and was so dark. There were no towels, I had to go down and ask Gabby, then there was no bin for used towels and guests were just throwing them on the floor near the water fountain outside the bathroom and they stayed there for awhile

Gabby at the front was very helpful and friendly. The location after finding the hotel was in a good location. Staff were really great at replying to my messages. The bed and fireplace were comfy. The coffee was delicious. Little milks or creamers in the fridge would have been better than coffee-mate, but at least that was there

Stayed in December 2023