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109-1151 Sidney Street, T1W 3G1 Canmore, Canada
August 12, 2015
눉Rented two places for our families to come together and attend our daughter's wedding, we were not put side by side as requested. The one room smelled of Indian food and very filthy. Our grand kids feet and our feet were black from the floors. The showers did not work. The toilet in our room in the master bathroom was broken, the sinks in the main bathroom and kitchen were clogged. We had to buy lysol wipes. Wiped water up from the floor, it was black and full of hair. The front desk staff were not helpful. My wife was upset and the attendant told her to calm down. Called booking.com to complain and sent photos, they called the front desk 4 times and the owner of the place and no one answered or called them back. For 2 places were spent 4,000.00 so not up to any standards, our room was facing the highway and we couldn't hear anyone talking when sitting on the balcony. The duvet our grandkids used had a huge gross stain on it, we had to ask for another one. Totally and utterly disgusting accommodations. The couches were caked in dirt. We went down to talk to them 3 times and they did finally come and "clean " it again. Our son said they were only there for 5 minutes.
August 4, 2015
눉Early check-out (10 am) was the only real downside
August 2, 2015
눇The 2 bedroom suite had everything we needed!
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