401 Banff Avenue Box 1017, T1L 1A9 Banff, Canada
#29 of 49 hotels in Banff
Guests' ChoiceBased on 1161 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.3
Staff
9.0
Value for money
8.0
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Joyce
CanadaBreakfast was fine.
Stayed in April 2024
Reviewed: April 19, 2024
Sarah
United KingdomEverything was great in our experience. It’s not a 5* hotel so don’t expect those standards but for the price I would recommend to anyone.
Outstay at the Banff aspen lodge was fantastic. Great value for money with good facilities and friendly staff. On-site breakfast is good. Really central location. The cafe attached to the hotel draws locals so there is a good atmosphere and mix of locals and visitors.
Stayed in April 2024
Reviewed: April 18, 2024
Chris
Canadabreakfast was awesome, hot tub and steam room... our room was all great
Stayed in April 2024
Reviewed: April 17, 2024
Jonathan
New ZealandHaving to wait so long to get the deposit back
Good location
Stayed in April 2024
Reviewed: April 8, 2024
Amy
United States of Americahot tubs are usually occupied
breakfast was good! room was lovely
Stayed in March 2024
Reviewed: April 2, 2024
Naomi
United KingdomWe were in a room right outside the hot tub so there was a bit of noise at night and a constant trickling noise in our room.
The lodge was gorgeous and in such a lovely location. The staff were so friendly. Really comfy bed.
Stayed in March 2024
Reviewed: April 2, 2024
Jaymitkumar
CanadaThe location was excellent. Right on the downtown street. Everything was accessible on the walk. Breakfast was one of the best I ever had. The serving staff was very friendly. The hot tub was relaxing.
Stayed in April 2024
Reviewed: April 1, 2024
Julie
CanadaMattress. Sorry
The rooms are bright! Love the split rooms The open foyer and cafe inside the hotel is very convenient!! Great hot tubs!
Stayed in March 2024
Reviewed: March 28, 2024
Amy
United States of AmericaThere were no linens for the fold-out sofa. When I requested some, we got sheets and 1 blanket. I asked for a comforter and got one more blanket. Not a big deal…front desk staff was very responsive. However, my son had the imprint of springs on his back after sleeping on the pull-out couch. He said it was horribly uncomfortable. Front desk said they are in the process of upgrading those. The bed was incredibly comfortable, though. All in all, highly recommend, but might reconsider if booking a room in which you intend to use the pull-out.
Good location, everything we needed in the room, clean, good breakfast, nice hot tub
Stayed in March 2024
Reviewed: March 28, 2024
Shelley
United States of AmericaNo microwave in our room.
Stayed in March 2024
Reviewed: March 24, 2024
Uriel
United States of AmericaOur bed was slanted a bit with head a little lower and the pillows were a little flat
Great location and staff!
Stayed in March 2024
Reviewed: March 20, 2024
Howard
CanadaThe room was just ok.
The hot tubs and steam room were great. Even though it was unseasonably warm in Banff, the tubs were great to soothe some sore muscles from skiing. The breakfast was very decent as well. good choices. lots of food.
Stayed in March 2024
Reviewed: March 19, 2024
Delwyn
New ZealandI did not find a hair dryer but then the pools were nearby and I could have used a hair dryer in the changing room
The location was excellent with a short walk to the main shopping area and restaurants. The room was small but very good value
Stayed in March 2024
Reviewed: March 10, 2024
David
AustraliaBreakfast was a little dull, not much choice.
Great stuff, spacious room, nice spa. Location is excellent, lots of amenities nearby.
Stayed in January 2024
Reviewed: February 25, 2024
Natalia
CanadaNo vegetables or salads at the breakfast
Very good location, comfortable beds, good breakfast
Stayed in February 2024
Reviewed: February 24, 2024
Arthur
United States of AmericaGood location. Clean. Tidy. Well organized.
Stayed in February 2024
Reviewed: February 20, 2024
Karen
CanadaA bit of turns in the hallway
The breakfast
Stayed in February 2024
Reviewed: February 8, 2024
Janet
CanadaFriendly staff, perfect location, good breakfast, nice room
Stayed in February 2024
Reviewed: February 5, 2024
Jacqueline
AustraliaBreakfast was a buffet every morning, but the food was quite oily and I ended up just having toast most mornings.
The sauna and hot tub was amazing! It was so good to sit in the hot tub in the evening and the sauna was so refreshing. Both were amazing on the cold winter nights :)
Stayed in January 2024
Reviewed: January 30, 2024
Jacqueline
AustraliaPerfect location to catch the bus to ski. Close to the main shopping area.
Stayed in January 2024
Reviewed: January 20, 2024
Kristen
CanadaMy only complaint was that you had to wait for staff to serve you drinks instead of being able to serve yourself.
Excellent hot breakfast.
Stayed in December 2023
Reviewed: January 20, 2024
Sara
United States of AmericaThe complimentary breakfast was very good, and the staff there were always so attentive and welcoming. My room was very nice and clean; I was traveling alone but felt safe. Location was perfect, it was just on the edge of the downtown so it was quiet while not being to far a walk from the main part of town. The hot tub and sauna were also so great and easy to use to relax!
Stayed in January 2024
Reviewed: January 14, 2024
Clara
SingaporeMostly ok.
Aspen front desks were mostly friendly and helpful. Good location , close to downtown area.
Stayed in January 2024
Reviewed: January 10, 2024
Adriano
CanadaThe beds were comfortable, the pillows were a little awkward
I loved the coffee in the rooms and how clean everything was. The staff throughout the lodge were very helpful and very pleasant. The breakfast was great and service also exceptional.
Stayed in January 2024
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