1821 Sumas Way, BC V2S 4L5 Abbotsford, Canada
#18 of 19 hotels in Abbotsford
Guests' ChoiceBased on 924 hotel reviews
5.3Cleanliness
6.1
Comfort
6.1
Location
6.7
Facilities
5.5
Staff
7.3
Value for money
5.8
Free WiFi
6.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 15, 2024
Valerie
CanadaTV didn't work Toilet handle broke Dealing with hotel after for something needed worst
Bed was comfortable
Stayed in February 2024
Reviewed: March 14, 2024
Sara
CanadaTv didn’t work when I stayed there
Stayed in March 2024
Reviewed: February 26, 2024
Swanless
CanadaThe fridge didn’t work Even after checking… the bed was uncomfortable mattress hard.
Good location. Staff tried to help with fridge not working and ice machine out of service. They brought me ice but didn’t fix the fridge.
Stayed in February 2024
Reviewed: February 25, 2024
Pam
CanadaDisappointed that the pool and hot tub were closed
The restaurant attached was excellent
Stayed in February 2024
Reviewed: February 21, 2024
Michelle
CanadaThe toilet flusher broke after the first day. And the lock was broken on the door.
Nice to have a mini fridge and a microwave. Location was great, close to many food places and the arena.
Stayed in February 2024
Reviewed: February 18, 2024
Alissa
CanadaRun down rooms. Strong odor of perfume or cleaner. Toilet would not flush. They had a staff fix it and it worked at first, but then it broke again . We ended up taking the tank lid off every time to put our hand in the back of the tank to flush the toilet.
It was close to Abbotsford Center where our event was being held.
Stayed in February 2024
Reviewed: February 14, 2024
Teresa
CanadaMotel was quite run down. Bathroom tub was very worn. Air conditioning looked very worn and full of lint. Our room needs a Reno. For the price of the room I guess you get what you pay for.
Location and front counter excellent.
Stayed in February 2024
Reviewed: January 23, 2024
Marilyn
CanadaPool out of service. Smokers right outside the door
Location. The staff told us where the ice machine was but it wasn’t working, didn’t they know this
Stayed in January 2024
Reviewed: January 10, 2024
Sharon
United States of AmericaVery Very noisy..Security guard was walking up & down talking so loud on his phone ..The people were smoking outside all night .. Room was very cold ..turned up the heat didn't help.
Stayed in January 2024
Reviewed: December 27, 2023
Loewen
CanadaHorrible water pressure in shower. Flooring was deteriorated, pictures were mounted crooked. Walls were dirty.
Price
Stayed in December 2023
Reviewed: December 17, 2023
Edward
CanadaThe pool hasn’t been open for three years even though it is prominent on the website. The building is old and needs a drastic makeover.
It is in an ideal location, and was inexpensive
Stayed in October 2023
Reviewed: December 16, 2023
Faye
CanadaSitting area , need comfortable for 2 or more . There was only one arm chair. T.v. did not work in the sitting area.
Location and price
Stayed in December 2023
Reviewed: December 2, 2023
Eric
CanadaProximity to amenities
Stayed in November 2023
Reviewed: November 29, 2023
David
CanadaCable box not working, missing coffee maker, shower dripped
Location
Stayed in November 2023
Reviewed: November 9, 2023
Frederick
CanadaIt would have been nice to get a different room from the exact room I stayed in previous
Very spacious lots of parking
Stayed in November 2023
Reviewed: November 8, 2023
Mackenzie
CanadaRoom smelled like old stale cigarette smoke. Requested to switch and staff were accommodating, but other room offered on the other level smelled the same. They did let us use an odour remover spray which helped a bit. The bathroom was not super nice but at least it had decent water pressure
Walking distance to restaurants
Stayed in August 2023
Reviewed: October 30, 2023
Lawrence
Canadathe place is run down. Whomever did the last paint job ( and it was awhile ago ) sprayed over light switches, emergency signs etc. without taping them off. The nosing on the stair treads is missing on several stairs and there is a gap that is a definite tripping hazard. There is a handrail that has come adrift from the wall and is just lying on the stairs. The website photos are very dated and were probably taken 10-15 years ago. The property does NOT look like the photos. The pool is closed and looks like it has been that way for awhile. There isn't even any water in the pool.
Breakfast was not included so no comment there.
Stayed in October 2023
Reviewed: October 29, 2023
Celina
CanadaThe fact the pool and hot tub wasn't open.
The vanity and mirror.
Stayed in October 2023
Reviewed: October 28, 2023
Don
CanadaVery out dated room was very rough shape
Location to where I needed to be in morning
Stayed in October 2023
Reviewed: October 23, 2023
Graham
CanadaOld dirty no amenities
N/A
Stayed in October 2023
Reviewed: October 20, 2023
Janet-lynne
CanadaNo pool. Completely drained... Mold in the ceilings of the tub and toilet area. Bathtub finish almost completely gone. Front window screen broken... Pictures on your site are about 15 years old as I would have never ooked a Room for my son and I..
At least the beds were comfortable.
Stayed in October 2023
Reviewed: October 18, 2023
David
United States of AmericaThe hotel was run down and they never tried to upgrade it
The restaurant was very good and staff very friendly
Stayed in September 2023
Reviewed: October 12, 2023
Jessica
CanadaOur room stunk of cigarette smoke , so much that it bother our sleep
Location was great , staff very friendly
Stayed in October 2023
Reviewed: October 11, 2023
Deborah
CanadaPieces of the floor was missing Rather dingy room
Great location
Stayed in September 2023
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