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1876 Robertson Road, K2H 5B8 Ottawa, Canada
May 12, 2016
눉I was travelling with elderly parents and there wasn't an elevator to get to our second floor rooms. My own room had a problem with the door lock. Dead bolt didn't work. I called the reception desk and I was moved to a room across the hall. Very tired looking rooms. Bathrooms didn't have fans or safety bars in the shower/tub. Also there wasn't a soap dish area in the shower.
눇Reception desk was quick to resolve my door lock issue and was honest about a mix up on the room rental rates. They hadn't applied my booking.com rate. Our rooms were at the back of the hotel so it was very quiet at bedtime.
April 26, 2016
눉Doors to interior stairways should have a soft-close feature for people coming and going during the night so as not to disturb others sleeping.
눇Staff were very friendly and accommodating.
April 26, 2016
눉The hotel was having renovation.
눇Easy to get too and close to shops and fast food.
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