278 Mary Street, L0S 1J0 Niagara-on-the-Lake, Canada
#11 of 14 hotels in Niagara-on-the-Lake
Guests' ChoiceBased on 513 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.7
Facilities
8.4
Staff
9.2
Value for money
8.2
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Dwayne
United KingdomOver-bath shower was difficult to get going and over complicated to switch between hand piece and overhead.
Really welcoming comfortable stay. Big room (small bathroom though). Good continental breakfast options and good bar/diner next door (Butler’s Grill).
Stayed in April 2024
Reviewed: April 4, 2024
Alice
CanadaClean and spacious
Stayed in March 2024
Reviewed: April 2, 2024
Sarah
CanadaOverall great. Staff great!
The pull out was terrible but the rest was great. The bedding on pull out was awful. Other bedding was good
Stayed in April 2024
Reviewed: March 23, 2024
Ellen
CanadaSmall, quiet.
Stayed in March 2024
Reviewed: March 12, 2024
Charles
United States of AmericaBreakfast was very good. The woman who works in that room was excellent both mornings,
Stayed in March 2024
Reviewed: January 12, 2024
Jackie
CanadaOur TV didn't work
Breakfast was awesome
Stayed in December 2023
Reviewed: January 6, 2024
Karniej
CanadaClean, quiet and friendly
Stayed in January 2024
Reviewed: January 1, 2024
Pavan
IndiaBreakfast could have had more variety
Clean and neat with a good location
Stayed in December 2023
Reviewed: December 23, 2023
Nancy
CanadaPenny at the reception desk went out of her way to accomodate us, and find us a room on the main floor, as my husband was having hip problems and the walk up the stairs to the second floor was too much for him. She also told us where to eat and where to go to see the Christmas lists. A topnotch receptionist.
Stayed in December 2023
Reviewed: December 18, 2023
John
CanadaBreakfast was excellent , their was a wide selection of Juices ,coffee, croissant rolls, muffins , cereals and eggs .
Stayed in December 2023
Reviewed: November 24, 2023
Roger
CanadaLocation a little far from the main street, shops and theatre
Very clean, comfy beds, great breakfast, and helpful staff.
Stayed in November 2023
Reviewed: November 20, 2023
Kristina
CanadaThe tv could have a guide option. It took forever to find something to watch.
If you are able to walk without difficulty you can walk to the shops on Queen Street. The breakfast room was clean and if we went in warm weather we would have sat on the patio.
Stayed in November 2023
Reviewed: November 18, 2023
Anne
CanadaNothing
Excellent breakfast items to choose from; spacious bedroom; plus - could sit on upper deck outside
Stayed in November 2023
Reviewed: November 9, 2023
Bryan
CanadaA bit far from downtown for walking but manageable
Very quiet and comfortable
Stayed in November 2023
Reviewed: November 7, 2023
Martin
CanadaThe comfort and convenience of facility and the location.
Stayed in November 2023
Reviewed: November 1, 2023
Lori-ann
CanadaGood proximity to wineries and down town. Inexpensive Uber rides to wineries.
Location/ staff were very welcoming and pleasant
Stayed in October 2023
Reviewed: October 29, 2023
Debbie
United Kingdomnothing we didn't like
Good choice of breakfast items, friendly room to dine in. Staff eager to help and welcoming, plenty of parking and a very pleasant 15 minute walk into town.
Stayed in October 2023
Reviewed: October 3, 2023
Tim
United KingdomJust a little too far from the town centre - I would have preferred to walk in rather than use the car.
The room facilities were very good. Spacious and clean. The staff were very friendly helpful and professional
Stayed in October 2023
Reviewed: September 26, 2023
Luc
BelgiumGreat place to stay for visiting Niagara
Stayed in September 2023
Reviewed: September 22, 2023
Grogan
United States of AmericaThe only issue we had was our keys would often not work and would have to be reprogrammed.
Our room was spacious and comfortable.
Stayed in September 2023
Reviewed: September 18, 2023
Michael
CanadaRefrigerator needs replacing; it didn't work right (and didn't smell nice). You pay for the location.
Small hotel (for a chain); we drove right past it the first time. This is not a bad thing; we like this size of hotel. Excellent location in NOTL, although a bit far to walk downtown; you can rent bicycles right next door. Staff was friendly, professional, and responsive. Bathroom is a tad small, but clean and perfectly serviceable. Hard to rate breakfast, as there was a power failure in the morning, but what we had was good. (Power failure does not affect review). Second floor verandah is a nice touch.
Stayed in September 2023
Reviewed: September 12, 2023
Trish
CanadaNot quite as close to the downtown as I thought. But to be fair, it’s not very fair.
The porch for having morning coffees
Stayed in September 2023
Reviewed: September 10, 2023
Catherine
CanadaAC was very loud and noisy Fireplace not working Some of the staff were a bit abrupt/rude with us and other cudtomers
Nice location, walking distance to downtown area Nice big room
Stayed in September 2023
Reviewed: September 9, 2023
Andrea
United KingdomQuite a lot of dust in bedroom
Comfortable bed, air conditioning, quiet.
Stayed in September 2023
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