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Reviews of Best Western Plus Kamloops Hotel

660 Columbia Street West, V2C 1L1 Kamloops, Canada

#8 of 47 hotels in Kamloops

Guests' Choice

Review score

Based on 160 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 12 February 2024

    8.0
    Really good stay, overall excellent facilities; parking, swimming pool and breakfast on site great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Desk
    • Stayed 4 nights

    the duvets on the bed are ridiculously thin for winter months and i had to use extra blanket but only one supplied per room but 2 beds. Air conditioning took ages to warm room up and under floor heating in bathroom didn't work

    I liked the onsite breakfast, lots of options The swimming pool and jacuzzi Room size and fridge in room liked that there was a bath as well as shower coffee offerings in the reception area were welcome Fab sized television

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    Great place for a few nights
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Desk
    • Stayed 3 nights
    • Submitted via mobile

    The bigger pool was cold! But this appears to be the same in most hotels.

    Friendly helpful staff who provided additional items when requested, large lobby with free coffee machine, varied breakfasts with a large breakfast room, large room with amazing view. The hot tub in the pool was warm and clean.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    A reasonably priced hotel with good facilities close to the University.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 3 nights
    • Submitted via mobile

    Couldn’t fault anything.

    Good sized rooms, comfortable beds and very clean. The swimming pool and hot tub were a lovely addition. Also the inclusive breakfasts offered a very good hot/cold selection in a nice diner style environment that was spotlessly clean and staffed. Also complimentary coffee/tea in the main reception area.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was not comfortable. The mattress was very soft.

    Stayed in January 2024

  • Reviewed: 6 November 2023

    9.0
    Overall it was a great experience the staff was amazing
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    I wish there was a bathtub only a shower, also heater didn't work

    The beds were good room was clean

    Stayed in November 2023

  • Reviewed: 23 October 2023

    7.0
    Clean and comfortable
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds and Desk
    • Stayed 1 night
    • Submitted via mobile

    The way that breakfast fully uses plastic and paper plates. Couldn’t cut up food with plastic utensils and such a waste in terms of environment.

    Clean and comfortable

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Was great.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Desk
    • Stayed 1 night
    • Submitted via mobile

    Foam mattresses. For a 1 foot perimeter all around the bed... You fall off. So in fact you need a king size bed to be equal to a queen size for sleeping 2 people. Also too soft.

    Overall very nice. Well built, nice mouldings. Nice bathroom counter. Excellent breakfast

    Stayed in October 2023

  • Reviewed: 26 September 2023

    7.0
    Good
    • Leisure trip
    • Group
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast/breakfast room

    Clean rooms. Good service.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    we are vegan, so breakfast wasn’t enjoyable, didn’t have a lot of choices

    we did a road trip, so it was a great place to stop for the night. good hotel, clean, staff was great.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    9.0
    Nice and comfy room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    The room was very comfortable. We enjoyed the pool area also. Breakfast was very good with lots of selection. Easy to get back onto the highway to continue our trip. Very pleasant. Thanks!

    Stayed in September 2023

  • Reviewed: 19 September 2023

    8.0
    Recommend as a conveniently located, friendly and clean establishment.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Lovely stay. Met our need and was excellent value for money. The breakfast was basic but the kids loved it and the coffee was nice. The pool and spa were also great.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    7.0
    Not great for the price.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Premier View
    • Stayed 2 nights
    • Submitted via mobile

    For the price, I would have expected a larger room. There were 4 adults and a child. And even though we clearly communicated that there would be 5 people in the room and paid extra for 2 people, there were not enough towels in the room for all of us. And when housekeeping came in to make the beds and tidy the next morning, they took the dirty towels and did not leave enough. There is very little soundproofing between the rooms. The family in the room next to us had a few kids and they were up around 530 or 6 and they were very loud, and we could hear everything. Also, on the day we left, we went in the pool again before checking out. And there were no towels in the pool area, and no toilet paper in the pool bathroom. So, I would not recommend this room.

    The room was nice and clean, the staff were friendly, and the breakfast had a great selection. Also, the pool was very nice.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    I have a small dog. They are welcome the pets.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    Superb
    • With a pet
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, like that breakfast was included.

    Stayed in August 2023

  • Reviewed: 19 August 2023

    8.0
    Comfortable stop on trip from the Rockies.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    We were put into a pet friendly room which was covered in dog hair (we don’t have a pet!). Reception did switch us to another room when we went to speak to them.

    Comfortable beds. Quiet overnight. Easy parking and good location. Kids enjoyed the pool.

    Stayed in August 2023

  • Reviewed: 16 July 2023

    9.0
    nice, comfortable stay with good amenities.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    nice gym, good breakfast! comfy beds. staff great. loved the expression coffee machine!

    Stayed in July 2023

  • Reviewed: 1 July 2023

    9.0
    Comfortable stay.
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    Noise from the fridge in the room.

    Very comfortable. Clean. Friendly and helpful staff.

    Stayed in June 2023

  • Reviewed: 29 May 2023

    7.0
    worth the price -but not upto the WB standard
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 2 nights
    • Submitted via mobile

    room cleaning service ( there was no at all) and the breakfast was very poor and untasty, paper tellers and plastic fork/ knife!

    the location, reception service was good, the coffee in the lobby, the pool

    Stayed in May 2023

  • Reviewed: 25 May 2023

    8.0
    it was ok....
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 1 night

    at 8am....the fruit plate was empty already. Perhaps someone took some for lunch too?? But it was empty. In a room with two queen beds, there was only water glass in the bathroom

    the pet freindly room was on 1st floor.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Desk
    • Stayed 1 night
    • Submitted via mobile

    noise

    Confortable and decent breakfast.

    Stayed in May 2023

  • Reviewed: 7 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 1 night

    Felt like were we hovered over breakfast. Lots of teens running in hallways.

    Rooms were very spacious.

    Stayed in March 2023

  • Reviewed: 31 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Quality of breakfast

    Convenient location Tesla charger for our electric car

    Stayed in March 2023

  • Reviewed: 12 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We don't like that the deposit was more higher then all price for stay and they keep it for long time,we still waiting for return the deposit it is big minus.

    Appartment and pool were great,exactly what we needed.

    Stayed in March 2023

  • Reviewed: 6 February 2023

    8.0
    very pet friendly
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    the beds were comfortable but were not made well as we got tangled up in the loose sheets.

    clean and very welcoming of our pets. hot breakfast was a nice touch.

    Stayed in February 2023

Showing 1 – 25

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