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3914 32nd Street, V1T 5P1 Vernon, Canada
2 March 2016
26 February 2016
눇First, they provided a very nice treat at Check-in with a follow up call to our room to make sure we had settled in Ok. Second, we rec'd special vouchers for dinner and breakfast that encourage us to use the in-house facilities. Our dinning experience was very good with excellent service. Breakfast was excellent and again friendly service staff.
29 February 2016
눉We booked a Superior King Room and were told upon arrival that we had been "upgraded" to an Atrium view room. This room had 2 queen beds, not the King we booked, and with the pool located below it was extremely noisy. Obviously these are their least desirable rooms. The staff was not polite nor were they very accommodating. We were glad it was only one night.
눇Our experience at this hotel was so bad that what we liked best was leaving.
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