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238 Grafton Street, C1A 1L5 Charlottetown, Canada
15 August 2016
13 August 2016
눉We were really disappointed that the room wasn't ready until after 4 p.m. That did interfere with our plans to shower, etc. and get to dinner and then theater. Excuse was that there were 2 bus tours in and it took longer to clean rooms! That was known well before the time and should have been looked after with more staff. At one time the lobby had a number of people just waiting for their rooms and told not before 4 p.m. It was well after 4 when we finally got in. Unacceptable. Also there were 6 people behind desk doing nothing - very inefficient! The breakfast room was not clean. Food on floor, juice machine empty, counters with sticky mixtures on them, etc. Not impressed. I and my friends stay at Best Western each time we travel and have never come across anything like this one. Even though it was within walking distance to restaurants, theater, etc., I think I would choose another hotel next time on the Island.
눇The bed was comfortable. We asked for the sofa bed to be made up as there were no linens for it when we got to the room. They did that for us when we were out.
15 August 2016
눇very comfy beds. Clean. Wide variety of items at hot breakfast. Location was great.
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