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330 Rue de la Couronne, Saint-Roch, G1K6E6 Quebec City, Canada
16 February 2016
눉The housekeeping in rooms,I didn't required service everyday,I ask day yes and day no,so on my third day they come do the service and they didn't change the sheets and pillows,my husband bleed from one ear,on the second night ,by accident he dirty a litle bit his pillow,we required full service ,and when we come back,everything was cleaned,but they make the bed,they didn't change the sheets and pillows
눇The bed,the amarican breakfast,the swimming pool and the staff
16 February 2016
눉It is a little difficult to get around the place at the moment due to construction and there was a line up but really isn't their fault, but I think they could do something to ease the parking/valet process.The cost of parking is somewhat hefty, $24 a night. There were issues in the kitchen and didn't get my meal after 30 minutes. The food was sent up to my room, it cold, the portions were small and was very dissapointed. I think there should be greater attention on the food aspect especially since the food was rather costly. There wasn't much of a view, but I'm not one to go to hotels for the view. I enjoyed the free internet in my room but I felt it was rather slow, guests have the option of paying $4.75 for access to faster internet, this should be waived for guests that are staying in executive rooms or that have elite status/membership with Best Western.
눇I was greeted both in French & English which was very nice and the reception staff was very polite and willing to help me with my needs. I felt that they received guests at a fast rate, especially being the Carnaval. My room was upgraded to an executive room. I loved the fact that it is located in a closed enviroment, therefore nobody that didn't have access to the environment couldn't get in. The bed was amazing, I've never slept so well in my life. The room in general was very spacious, well lighted and decorated. The bathroom was filled with amenities, the shower was very larged, there were bathrobes, as well as a fair amount of towels. I enjoyed the personalized attention and valet service. I received a $5.00 voucher at the bar for being a Best Western member which was nice. I also enjoyed that they are putting attention on the environment aspect and have a change bedsheet/towels in place.
14 February 2016
눇Loved everything beautiful everything. Quebec city. ... beautiful. Hope to go again soon and wud definately stay there again! Thank you
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