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6045 Stanley Avenue, L2G 3Y3 Niagara Falls, Canada
11 April 2016
7 April 2016
눉I found the service very poor when I checked out, especially when asked about the extra fees added to the bill. This particular lady at reception didn't like being asked about the charges and just kept saying Booking.com should have stated the charges and if they didn't then it's their fault. I also found the bed very uncomfortable and the linen on the bed was dirty.
눇Checking in went very smoothly and the majority of the time when I passed the reception area, the people were extremely friendly and helpful.
10 April 2016
눉I found black mold in room. And I have pictures. I requested uper floor but after I arrived the said we don't have any available only 4th floor. And they didn't say anything about parking is extra.
눇The staff is very friendly. And they to help.
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