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736 Bay Street, M5G 2M4 Toronto, Canada
15 August 2016
14 August 2016
눉Swimming pool unavailable during our stay (no fault of accommodation providers)
눇Location excellent. Comfortable bed in master bedroom. Apartment equipped with basic starter pack for cleaning products on our arrival and with washing m/c & tumble dryer as well as fully equipped kitchenette (oven/microwave/dishwasher). Secure parking (extra charge).
14 August 2016
눉Everything was very bad. Nothing was as described or pictured. The entry was dirty and old fashioned, and the room was too. The pool pictured was not accessible for our entire trip, and the fact that we were not informed is inexcusable considering we booked the day before we arrived. Just abysmal.
눇The only positive was the location. Everything else was abysmal. The customer service barely exists - rude and unwilling to help - they twice promised a cleaner that never showed. Hidden costs (over 100 dollars) that don't appear when you book. NOT AS DESCRIBED. Nowhere near worth the price.
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