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736 Bay Street, M5G 2M4 Toronto, Canada
15 August 2016
눉Room looks dated and way too small. Weather was hot (30's), AC didn't seem to be working so the room was always hot and we didn't sleep well, also the swimming pool was broken during our entire week stay. Shower curtains had mold, bathroom and extra blankets did not smell clean. There was a balcony with nice view but no chairs to sit on.
눇The location was great for the activities that we did during our stay. Nice complimentary shampoo and soaps. Washer & dryer was a bonus.
14 August 2016
눉Everything was very bad. Nothing was as described or pictured. The entry was dirty and old fashioned, and the room was too. The pool pictured was not accessible for our entire trip, and the fact that we were not informed is inexcusable considering we booked the day before we arrived. Just abysmal.
눇The only positive was the location. Everything else was abysmal. The customer service barely exists - rude and unwilling to help - they twice promised a cleaner that never showed. Hidden costs (over 100 dollars) that don't appear when you book. NOT AS DESCRIBED. Nowhere near worth the price.
15 August 2016
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