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  5. Reviews of Carmana Hotel & Suites

Reviews of Carmana Hotel & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1128 Alberni Street, West End, V6E 4R6 Vancouver, Canada

#11 of 74 hotels in Vancouver

Guests' Choice

Review Score

Based on 1310 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    10
    Will definitely stay here again
    • Leisure trip
    • Family with young children
    • Executive One-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Condo style with kitchenette and living room, very spacious and comfy

    Location is very convent to everything in downtown

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    It was very good
    • Leisure trip
    • Couple
    • Executive One-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The full bed is not a good idea for the room. It’s not comfortable for 2 persons. At least a queen bed is more comfortable.

    The location and cleanness is very good 👍

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Excellent stay in a very clean and equipped family friendly suite.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    Very minor issues that did not affect our stay materially: Our location in the building was a bit low, and right above a restaurant so got some cooking smells at dinner time. Luckily they dissipated soon thereafter and weren't a major issue. Parking was a bit confusing at start - for example, the parking garage enters off of the back alley behind the building right beside another parking garage - you must be on the lookout for the name of the hotel or you may go down the wrong ramp. Plus there are check-in stalls down there, which we were unaware of so we had to try to park on the street in front of the hotel - which is usually quite full during the day.

    Location is excellent. Grocery store right across the street. Lots of good restaurants around. Walking distance to many of downtown attractions. The staff are exceptionally friendly and helpful. Suite was great value, especially for those with children - one room has two twin beds and the other a nice king. Very clean with an equipped kitchen. Appreciated the Nespresso coffee! Building clean and modern.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Beautiful apartment, cleaned every day, stunning view. Wonderful area of the city also.
    • Business trip
    • Solo traveler
    • Executive One-Bedroom Suite
    • Stayed 7 nights

    Nothing to report.

    Really beautiful apartment. Clean, functional, cozy, with a stunning view. The apartment had a living room, a kitchen area, a studio, a bedroom, and a bathroom. Worth mentioning the fact that it is an apartment, but the service is that of a hotel.

    Stayed in February 2024

  • Reviewed: March 24, 2024

    10
    Convenient, comfortable and relaxed
    • Leisure trip
    • Travelers with friends
    • Executive Two-Bedroom Suite with 1 King and 1 Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Spacious rooms and bathrooms and very comfortable, great location, restaurants right across the road

    Stayed in February 2024

  • Reviewed: March 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location with tons of restaurants, stores, and anything you will need in walking distance. The room was massive and there was a TV in both the bedroom and in the living space. Was very clean. Highly recommend.

    Stayed in February 2024

  • Reviewed: March 22, 2024

    8.0
    A great stay and would be incredible with a few small changes.
    • Business trip
    • Couple
    • Carmana One-Bedroom Suite
    • Stayed 3 nights

    The cleaning products for the kitchen was very sparse. I like to clean the kitchen. We did not have any paper towels. We were given one dish towel. No small towel to wipe the stove, fridge, or countertops. Also need a small organic based dish soap so dishes can be washed daily and put away. The few dishes each day does not warrant using the dishwasher. Also would like a small broom and pan so floors can be cleaned. The only sitting space was a very uncomfortable old leather two seater couch. You sink when you sit down and then I would crawl to get out of the couch. A more comfortable couch is needed. There was not another chair for another person. We had to sit on a hard kitchen chair to watch TV. An extra blanket would be appreciated. The pillows were not great either. I don't need Marriott level linen. Slightly better is appreciated.

    the full kitchen facility. Nice to have a full fridge and stove and microwave.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    Lovely place to stay
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The staffs are really helpful and nice… willing to work with our itinerary. Location is great, easy to walk around downtown. We also live the room and the view.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Super,comfortable stay..we highly recommend this hotel!
    • Leisure trip
    • Group
    • One-Bedroom King Suite
    • Stayed 1 night

    Everything was first rate.

    This is a first rate hotel in a very accessible to all city amenities location.The room was super clean,warm and the bed super comfortable.The kitchen was well appointed and had a neat little Nespresso machine.The ladies at reception were very friendly and helpful.My friend and I had a wonderful stay here and would recommend Carmana..it is a wonderful hotel.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night

    We had requested an additional bed, and it had been confirmed in advance. Unfortunately, the bed had not been made before our arrival, so staff had to come to the room to prepare it while we were in the room. They were quick, pleasant and efficient.

    We loved the room and the amenities provided. The separate office area was beautiful, and the view was stunning. We didn't use the kitchen facilities, but see that they would be handy for long term stays and travellers who may not want to eat all their meals in restaurants. There was even a dishwasher! The location is excellent for those who want to explore Vancouver's attractions.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Can’t wait to go back. There needs to be this type of accommodation in UK and Europe
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Poor internet connection. Noise of building work.

    Location. Apartment style but daily housekeeping in line with a hotel. Staff lovely.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Clean modern and well located with friendly super helpful staff
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Suite with 1 King and 2 Twins
    • Stayed 2 nights
    • Submitted from a mobile device

    Having to leave

    Perfect location in downtown Vancouver with groceries, restaurants and coffee shops minutes away. Staff were very friendly and very helpful

    Stayed in February 2024

  • Reviewed: March 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The front desk/reception was extremely slow

    Great location. Have stayed before and will stay again

    Stayed in March 2024

  • Reviewed: March 2, 2024

    10
    spacious rooms, friendly staff, great location!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    nothing! the suite was super spacious, i only wish we could’ve stayed longer!

    thank you so much for being so accommodating! checking in was great and super easy especially since we were at a nearby event all day. i also accidentally made a mistake with the booking and i was in a panic, but they fixed it with no issues at all which i was so grateful for.

    Stayed in February 2024

  • Reviewed: March 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Carmana One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately Vancouver city has a rat infestation at the moment and this property is in the zone of the infestation. It was unpleasant seeing the rats at night in the supermarket and on the street.

    Location and spotlessly clean. The staff were very helpful.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    My favorite place to stay in Vancouver.
    • Leisure trip
    • Solo traveler
    • Executive One-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The accommodations are great. Basically apartments with plenty of space. Love the views. Staff is very helpful too. Excellent location. Very central.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    Location and room perfectly suited to our needs. Fantastic having laundry services.
    • Leisure trip
    • Group
    • Executive Two-Bedroom Suite with 1 King and 1 Queen
    • Stayed 6 nights

    Prefer a walk in shower rather than a bath/shower.

    We always stay here. Location and amenities are perfect for our needs.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The Asian restaurant in the lobby is closing..Sadly, was Excellent food there at the hotel .

    Great central location in Downtown Vancouver. Close to Skytrain,transit, events stadiums ans Robson Street shopping area.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    didn’t spend much time in the suite as we were at Rugby 7s all day Saturday and Sunday. Thanks for letting us check in e
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Suite with 1 King and 1 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    there was a bit of mildew in the walk-in shower (room 2307)

    good location and it was nice for a party of 3 to have a suite with 2 bathrooms.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    10
    Our leisure time spent there was enjoyable and comfortable.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The smell of the lobby was very clean and calming it felt refreshing. The overall hotel and our room was clean, bed was comfortable. I enjoyed that Joe fortes and 49th parallel coffee was a reasonable walking distance. The location of convenient, I liked how there was a grocery store right across. You can fill up your water bottle on the third floor.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Wish I could've stayed longer.
    • Leisure trip
    • Solo traveler
    • Executive One-Bedroom Suite
    • Stayed 1 night

    Room was fantastic.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    Absolutely fantastic, will remember for future trips!
    • Leisure trip
    • Group
    • Executive Two-Bedroom Suite with 1 King and 2 Twins
    • Stayed 1 night
    • Submitted from a mobile device

    The location and all the amenities included with the hotel, as well as the quality of the rooms and suites were exceptional with great views of nearby Vancouver

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Comfortable, convenient location and clean
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Balcony, intrusive cleaner on Saturday morning. Washing machines process too cumbersome. Would be easier with coin operated machines

    Location, ample space, reasonably equipped kitchen

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Great room and location with friendly attentive staff. Would definitely stay here again
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Suite with 1 King and 1 Queen
    • Stayed 2 nights

    Spacious room with balcony and very centrally located. Staff were very attentive and helpful.

    Stayed in February 2024

Showing 1 - 25

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