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6645 Fallsview Boulevard, L2G 7G1 Niagara Falls, Canada
9 September 2015
8 September 2015
눉Only thing is location & size of breakfast room. Staff shut door on people. Too small a room. Staff in breakfast room not very hospitable at all. Guests from all over the world & all different races could be offended at being sent out of breakfast room & told to wait till hostess allowed them in--that is just plain poor business sense, not to mention quite rude. We heard MANY complaints about this area. This needs to be attended to by the owners/managers. If corrected-this would be a wonderful place. I read about this problem before I booked-and regretfully must agree with poor reviews on this area only.
눇Room decor nice, bed super, balcony great- staff was mostly very nice. Location was awesome-close to incline railway-could walk to several attractions. Not a huge hotel-nice sized.Lovely flowers & shrubs near lot. Parking fee reasonable. We would stay here again in spite of breakfast problem.
9 September 2015
눉Your breakfast accommodations and capability are purely lousy. Using a free breakfast as an advertising ploy is nothing short of deception. You need desperately to find a much larger facility for breakfast for the size of your hotel and the number of guests. You need to fix it!!!
눇The closeness to the falls and other tourist support facilities.
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