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  5. Reviews of Comfort Inn

Reviews of Comfort Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1230 Journeys End Circle, L3Y 8Z6 Newmarket, Canada

#5 of 6 hotels in Newmarket

Guests' Choice

Review Score

Based on 354 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.2

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    7.6

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 18, 2024

    7.0
    No issues at all
    • Leisure trip
    • Group
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Small room

    Bathroom

    Stayed in March 2024

  • Reviewed: February 18, 2024

    7.0
    Business trip
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast has no healthy options

    Comfortable bed and pillows

    Stayed in February 2024

  • Reviewed: January 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    The accessible room was just what we needed. Easily accessible from outside too.

    Stayed in January 2024

  • Reviewed: January 23, 2024

    7.0
    Good value fir what we spent and would return.
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast room is quite small and seating is cramped.

    The room was clean and gad everything we needed. It had hit breakfast included and staff was friendly.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Most satisfactory. All staff were extremely helpful.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It would have been useful to have had an elevator in the building. Also, there was no protective rail attached to the wall inside the bath to assist people having a shower.

    All members of staff treated us with the utmost courtesy. Nothing was a bother to anyone. Breakfast was adequate and rooms were comfortable and clean.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    8.0
    Worked for us for one night perfectly
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Seems a little worn down

    Location perfect. Breakfast good

    Stayed in December 2023

  • Reviewed: December 17, 2023

    9.0
    Comfort Inn NEWMARKET ON
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    2nd floor walk up. Will remember to advise if mobility issues and get a ground floor next visit.

    Close proximity to where we were visiting.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 2 nights

    Stairs

    Stayed in October 2023

  • Reviewed: October 25, 2023

    7.0
    A good night’s sleep
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    The room was cramped and difficult to move around, Even before the second chair arrived.With only one chair we requested a second one so we could both sit down. The desk clerk delivered one promptly

    Breakfast eggs were too artificial Overall, adequate for a one night stop… nothing stands out, except for the strange eggs

    Stayed in October 2023

  • Reviewed: September 4, 2023

    7.0
    It was good!
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much amenities like mouth wash, or separate soap for the showers for $200+ a night. There was also a conflict with the staff as I checked in. I had a personal conflict prior to my stay where I had left my physical ID at another property, however, I had a photo and video evidence of my ID, a health card, credit card, vehicle ownership… and only the gentleman assisting me was accepting my health card along with my credit. The lady beside him was insisting this isn’t acceptable, even after the gentleman showed her notes written in a book by a previous staff member. I found this very unprofessional as all front staff should have the same knowledge and be on the same page with what their company policies are. Other than check in, everything else went smoothly.

    Clean room. Clean bathroom. Easy access. Comfortable.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Good dog-friendly and comfy hotel
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very limited breakfast.

    Great location near highway and shops, restaurants etc. Great location when travelling with pets as the rooms where they are available are on the ground floor with patio doors! Comfy beds!

    Stayed in September 2023

  • Reviewed: September 1, 2023

    8.0
    Will stay again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All fine for me

    Great location. Breakfast was very good as well

    Stayed in August 2023

  • Reviewed: August 18, 2023

    8.0
    A good Overnight Stay
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    everything was good no problems

    Food was ok....cereal containers could of been filled up...almost empty..all other was good

    Stayed in August 2023

  • Reviewed: August 17, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was hard to find the ice machine. The breakfast bar was out of coffee and orange juice. Staff got more coffee, but told me that if I wanted orange juice, I could buy one in the lobby. I thought that was rude.

    Staff were friendly and responsive. The placed looked new and fresh. Check in/ checkout went smoothly. Everything worked. Not under construction.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    9.0
    Excellent value for the money
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The one end of the hotel, from outside, looks spooky - curtains in disrepair creates derelict feel to that end of the hotel(exit to Tim Hortons side). Hallways are very dimly lit

    Well-maintained

    Stayed in July 2023

  • Reviewed: June 28, 2023

    8.0
    always stay there when visiting family because of location
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    double Queen room is small

    convenient location

    Stayed in June 2023

  • Reviewed: May 23, 2023

    8.0
    It was comfortable and we slept well
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I need raised toilet seat and accessible by Walker Step to go outside was deep. The one from our bedroom.

    The breakfast was good Could have been two staff members just to guide us

    Stayed in May 2023

  • Reviewed: May 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were expensive for the given ambiance. Even on weekdays it was expensive.

    Location was good. Staff was cooperative.

    Stayed in May 2023

  • Reviewed: May 19, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good service and friendly staff. The room was comfortable and clean. Overall a good experience

    Stayed in May 2023

  • Reviewed: May 10, 2023

    7.0
    Good hotel
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    Hotel was good, decor a little dated but clean & tidy. We didnt stay for breakfast - just cereal, toast, coffee etc. We stayed here as family live in Newmarket.

    Stayed in April 2023

  • Reviewed: April 27, 2023

    7.0
    Fair value, great location
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good. Advised by Comfort Inn over a month ago that early check in was fine. It wasn't

    Stayed in April 2023

  • Reviewed: April 6, 2023

    8.0
    Third party pricing was $50 more a night than booking direct. Not happy!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great!

    Stayed in April 2023

  • Reviewed: March 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Small breakfast room limited seating in each other's way when getting g your food .too warm in the room

    Outside the room parking spot

    Stayed in March 2023

  • Reviewed: March 2, 2023

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast waffle maker instructions were not clear. need to know how to work it. waffle batter labels were under the spout not above.

    great that our dog was allowed

    Stayed in February 2023

Showing 1 - 25

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